Summary
Date Posted: Monday, November 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Role Context
To manage, coordinate and support all operations functions including
OPS Service Quality
OPS Projects
OPS Finance
OPS Admin
OPS CIS T&D

Key responsibilities
• Mentorship and coaching to develop top performers with appropriate succession planning
• Provide opportunities and guidance that enable the transfer of learning into effective practice for employees and their managers
• Use coaching methods that provide an environment that is participatory, supportive and provides constructive feedback on performance
• Able to cascade the strategy to ensure triple bottom line performance objectives are met.
• Provide leadership to the gateway facility and take responsibility of the gateway performance
• Coordinate stakeholders to ensure the desired results are achieved
• Communicate and influence senior business leaders outside of own job area to accept practices and approaches
• Advise customers and key stakeholders on processes, systems and tools
• Develop strong, trusting relationships with senior business leaders and managers across SSA
• Cooperate with, negotiate contracts and coordinate all stakeholders e.g. 3rd parties / external service providers
• Influence others outside of own job area regarding policies, practices and procedures
• Understand mentee and key stakeholders interests and concerns and advise
• Extensive proactive coordination with other specialist departments to ensure the desired results are achieved

Minimum Requirements
Education & Experience
• University degree and relevant commercial / business qualifications
• Post-graduate qualification in Business Management
• Certification in KRA customs will be an added advantage
• 8 years’ Management experience in the express / logistics / aviation industry or within similar business
• Experienced in driving change and innovation
• Proven track record of success to ensure BIC quality and productivity
• Broad cross functional experience
• Broad understanding of all functional aspects of the business and sound experience managing a complete Profit and loss entity
• High degree of business acumen and understanding of the external economic environment and how this may affect DHL's short and long term planning

Work Hours: 8

Experience in Months: 96

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified? Go to DHL on careers.dhl.com to apply

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