Summary
Date Posted: Wednesday, August 31, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Key Responsibilities
Case Management
• Provide professional and confidential services to survivors of GBV, grounded in the IRC’s holistic, survivor-centered case management approach.
• Document client information through accurate filling of intake forms and ensure confidential and safe storage
• Support the maintenance of the IRC’s case management system by maintaining client confidentiality
• Ensure the GBVIMS is accurately updated on a regular basis.
• Ethically and confidentially collect and store GBV data. Participate in interpretation of the analyzed data on trends and work with the GBV manager and psychosocial officer to disseminate information to all relevant stakeholders.
• Participate in the development of case management monitoring systems and help to ensure that GBV community workers utilize these systems correctly and consistently.
• Participate in preparation of all relevant reports regarding the IRC’s psychosocial activities.

Training, Mentorship and Couching
• Supervise and provide training, mentorship, and other technical support to community workers directly involved with the psychosocial component of the International Rescue Committee’s GBV programme.
• Provide leadership and guidance regarding psychosocial activities to all community workers to ensure all programme activities meet best practice standards.
• Monitor and supervise case management, including capacity building through training and on-the-job training of community workers. Training topics should include active listening and effective communication, action and safety planning, GBV guiding principles, GBV basic concepts, and other related topics.

Coordination and Networking
• Strengthen and maintain networks through other service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors).
• Advice the GBV outreach officer on programming areas that require targeted interventions and campaigns based on trend analysis.
• Strengthen and maintain networks with community leaders, women leaders, service providers and camp management to ensure that survivors receive compassionate support from the community and to encourage greater communication, collaboration and coordination among partners (protection, health, legal, and psychosocial sectors)
• Work in collaboration with GBV outreach officer to ensure ongoing needs of women and girls are being met through prevention-related activities.
• Monitor monthly community outreach plan with community workers, based on case trends and ongoing needs of women and girls.

Partnership Development
• Participate in review meetings and psychosocial capacity assessment of the local partners
• Participate in capacity building trainings for the local partners around psychosocial support
• Share technical expertise on case management with local partner
• Organize and conduct trainings for partners on relevant organizational development areas and support peer learning between IRC and the local partner.
• Development and revision of referral networks between partners implementing GBV and implementation of referral pathways
• Oversee all interactions and provide Case management support to the local partner with the support of the GBV program manager.
• Ensure the local partner is invited to the case conferences and other interagency coordination meeting at camp the level.
• Assist the GBV program manager on technical review of partner’s reports on psychosocial component
• Assist the GBV manager in planning and organizing for review workshops with partners on the partnership, IRC partnership approach and principles.
• Support trainings for partners on relevant organizational development areas peer learning between IRC and the local partner.

Others
• Fulfill any other duties and responsibilities as assigned.
• Respect the code of conduct and policies of the IRC and the standards of the GBV team
• Adhere and uphold the IRC Way (integrity, accountability and service) at the respective areas of work.

Key Result Areas
• The GBV/ WPE Kenya program goal is to enhance survivor’s utilization of quality services responsive to their needs and strengthen community-based structures and solutions to better protect women and girls, promote their empowerment to access opportunities, services, and support. The GBV case worker will oversee psychosocial activities towards achieving the following program objectives
• To improve survivors’ access to timely, holistic, and quality case management
• Strengthened engagement with communities to act in the best interests of women and girls
• Invest in social and economic opportunities for women and girls to promote their wellbeing
• Leverage partnerships and experience to advocate for priorities of women and girls.

Qualifications
• Diploma in counseling and/or psychology. A Social Science or related degree is preferred
• Minimum 3 years of direct psychosocial/counseling and case management experience with a reputable agency; experience working with survivors of violence preferred.
• MUST have in-depth knowledge on GBV and responding to GBV in emergency settings
• Demonstrated experience working directly with refugees who are survivors of GBV and can demonstrate understanding of a survivor-centered approach.
• MUST have experience with operationalizing GBV principles, knowledge of international humanitarian standards for GBV prevention and response.
• Must have experience working with GBVIMS (Gender Based Violence Information Management System)
• Must be willing to work in a hardship zone /environment.

Required Qualification & Competencies
• Clear understanding of gender, abuse of power, and issues surrounding violence against women
• Able to maintain confidentiality, medical ethics, and respect for clients at all times.
• Positive, highly motivated, innovative, with strong organizational and inter-personal skills.
• Ability to work in a team, maintain confidentiality and respect for diversity, uphold integrity, respect, and accountability.
• Able to coordinate multiple tasks while maintaining attention to quality and detail.
• Self-starter with an ability to work with minimal supervision in a culturally diverse team.
• Strong knowledge of computer applications, including MS Word and Excel.
• Utilize skill in a variety of signed languages interpreting/transliterating services for deaf/hard of hearing
• Willing to work in a hardship area.
• Fluency in English, including writing clear and concise reports.
• Knowledge of Somali and/or Sign Language is strongly preferred.

Work Hours: 8

Experience in Months: 36

Level of Education: Postgraduate Degree

Job application procedure
• Interested and qualified? Click here to apply

All Jobs

QUICK ALERT SUBSCRIPTION