Vacancy title:
Front Office Supervisor

Jobs at:
Tamarind Tree Hotel

Deadline of this Job:
Open

Duty Station:
Nairobi, Kenya

JOB DETAILS:
Front Office Supervisor Job at Tamarind Tree Hotel
Location: Nairobi
Starting date: Immediate.
Who are we?
Founded in Mombasa in 1972, The Tamarind Group owns and operates some of the most successful restaurants and leisure operations in Africa.
The group focuses on its original mission of continually improving the quality and value of its services, developing an excellent morale among its employees and maintaining a superior level of social and environmental awareness.
We invite you to be part of our team by submitting your application to the following role based in Nairobi.
Responsibilities for the Front Office Supervisor Job:
• Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
• Prepare and conduct daily pre-shift meetings, communicate effectively with all team members and provide them with any information necessary to provide excellent customer service in accordance with TTH established guidelines.
• To monitor room status and discrepancies.
• Supervise the securing of external guest accommodation should an overbooking occur as per established TTH guidelines.
• Ensure that a detailed hand over is carried out between shifts.
• Supervise the preparation and co-ordination of group arrivals/departures.
Front Office Supervisor Job Qualifications
Required skills and Competencies:
• High school graduate or equivalent experience.
• Hospitality certification is a plus
• 2 years Front Office experience in the hospitality industry.
• 1 year supervisory experience.

Job application procedure
Are you interested in this position and do you meet the minimum requirements? Apply by sending an email with your CV and a convincing cover letter to human.resources@tamarind.co.ke