Summary
Date Posted: Monday, April 25, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Responsibilities
• Conduct due diligence, process all fraud tickets from Freshdesk with complete data accuracy.
• Document and track all fraud tickets on fraud SharePoint list correct data and maintain a high standard of data quality, controls, and comprehensiveness regarding all recorded data.
• Conduct recorded investigations over the phone by interrogating suspects and the claimant to determine the legitimacy of the fraud allegations.
• Send daily report on daily ticket resolution and audits.

Qualifications
• Knowledgeable in identifying indicators of fraud through data mining and analytical exercises.
• Interpersonal skills to effectively communicate with and manage business expectations with key stakeholders
• A positive, learning-oriented attitude and capacity for self-empowerment
• Two years’ work experience in a professional role
• Proficiency in Excel, PowerPoint, Word, and understanding of statistics and quantitative methods

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 24

Job application procedure
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