Summary
Date Posted: Monday, February 07, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
About you
You are responsible for the execution of Sokowatch’s Financial Services strategy in Kenya. You are the owner of the Sokowatch Financial Services product delivery targets including working capital financing, asset financing, insurance and other financial products to come.
You are charged with training, developing and retaining a world class financial services team delivering effective KYC, sales, credit administration and collections.
Location: Kakamega, Kenya
Reporting into: EA Financial Services Manager
Your Mission in our Vision
Financial services will be the biggest differentiating factor of Sokowatch from its competitors. By crafting a suite of services/financial products that not only meets the needs of our customers but also enhances their earnings potential, Sokowatch will become an indispensable long-term partner for our customers.
Key Responsibilities;
• Capacity to recruit & manage clients including KYC, usage, retention and repayment
• Managing customers directly and in liaison with the sales team to ensure:
o Growth
o Ensure they order the set number of SKUs and grow their SKUs per order
o Ensure they grow Average Revenue Per User MoM
o Ensure on-time repayment of credit with capacity to escalated collections
• Daily follow up of overdue invoices through phone calls and field visitations
• Developing Pay plans / Promise to Pay database with elaborate follow ups
• Ensure a thorough KYC process by conducting a verification exercise for all new clients and capturing relevant information in systems for decision making
• Conduct customer education to all new and existing clients to ensure adherence to Sokowatch credit terms and communicate any changes of policy
• Handle all customer and agents complaints within the credit portfolio
• Any other duties may be assigned

Qualifications
• Diploma in a Business related course
• Proven work experience in credit management
• Good understanding of lending procedures & credit related laws
• 2-4 years of credit experience
• Be willing to regularly travel to customer sites
• Have considerable experience with customer negotiations

Work Hours: 8

Experience in Months: 12

Level of Education: Associate Degree

Job application procedure
Click here to apply

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