Summary
Date Posted: Thursday, March 17, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Purpose of the Job (Brief)
All Airtel digital products are meant to enhance internal team productivity so this role require close working with Airtel internal team.

Key Accountabilities
• Roll out of product upgrades across markets with regard to pre-requisites closure, internal teams induction, Post go live testing.
• Ongoing management of product issues, due to business or technical reasons, and work on resolving them in a structured way.
• Closely work with Airtel internal enterprise team across Airtel Africa markets / countries to drive adoption of Enterprise digital products in given markets
• Work with Airtel internal team on UAT closure as per timelines
• Manage UAT feedback / issues with IT team to manage corrections and product improvement.
• Roll out of product upgrades across markets with regard to pre-requisites closure, internal teams induction, Post go live testing
• Performance analysis highlighting function-wise areas of concerns and improvements.
• Analyze data on service features & overall adoption and share feedback to improve product features,
• Spread awareness/ education drives to cover any knowledge gaps/ corrective steps.

Education & Experience
• Minimum 5 years experience with 2-4 years in a similar role.
• Graduate degree with an MBA being an added advantage.
• Previous experience in telecom industry especially in Enterprise domain (B2B sales/ operations/ Project management.

Skills & Competencies
• Excellent written and oral communication skills
• Able to handle, prioritize, multiple projects simultaneously
• Strong analytical skills and problem solving skills
• Proficiency in Microsoft presentation tools
• Excellent attention to detail and judgment

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure
Use the link below to apply.
https://www.linkedin.com/jobs/view/2968756774/

All Jobs

QUICK ALERT SUBSCRIPTION