Employee Service Experience Officer job at Kenya Airways
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897 Days Ago
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Vacancy title:
Employee Service Experience Officer

[ Type: FULL TIME , Industry: Transportation, Distribution, and Logistics , Category: Human Resources ]

Jobs at:

Kenya Airways

Deadline of this Job:
23 June 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Thursday, June 09, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Principal Accountabilities (KEY Performance areas):
Accountability (Responsibility)

• Verify and execute all assigned incoming confidential inquiries and requests from internal and external parties and ensuring all required information is accurate and complete for entry into HRIS system.
• Process HR system transactions (i.e. new hires, terminations, position changes, non employee entries, supervisor changes etc.) and generate needed outputs e.g. standardized letters and templates
• Resolve confidential inquiries or transaction requests quickly and efficiently
• Maintain employee personnel files and documentation for the entire employee life-cycle data components
• Support the manager in providing documentation to support legal and audit requests, such as employee file records, hiring process information, system data, job or pay history, etc.
• Perform other employee cycle-related duties as assigned

Skills, Competencies and Experience:
Qualification (Minimum)

• Bachelor's degree in Business Administration, Social sciences or Human Resources
Additional Qualifications
• Diploma in IHRM
Years of Experience (Minimum):
• At least 1-2 years of generalist HR experience
• System experience with HRIS systems including data entry, extracting data and using MS Office Suite to prepare reports and summaries preferred

Other Skills:
• Excellent communication skills, both oral and written, to communicate issues and resolutions and provide the appropriate level of support with the ability to communicate effectively
• High level of energy, personal accountability and integrity
• Organized, multi-tasking, meeting strict deadlines, and must be able to work well under pressure using time management and prioritization skills.
• Demonstrated ability to work effectively and professionally at all times
• High commitment to quality
• Highly detail oriented; checks own work, verifies data before processing, keeps accurate records, organizes information effectively while maintaining a quick, efficient workflow
• Basic understanding of general business functions and the relationship of inquiries received and prevent errors/rework

Behavioral competencies
• Achievement Drive & Initiative
• Living and Breathing Customer Service
• Collaborating as a Team

Work Hours: 8


Experience in Months: 12

Level of Education:
Bachelor Degree

Job application procedure
Use the link below to apply.
https://www.linkedin.com/jobs/view/3116287485


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Job Info
Job Category: Human Resource jobs in Kenya
Job Type: Full-time
Deadline of this Job: 23 June 2022
Duty Station: Kenya
Posted: 09-06-2022
No of Jobs: 1
Start Publishing: 09-06-2022
Stop Publishing (Put date of 2030): 09-06-2065
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