Vacancy title:
Employee Service Experience Officer
Jobs at:
Kenya AirwaysDeadline of this Job:
23 June 2022
Summary
Date Posted: Thursday, June 09, 2022 , Base Salary: Not Disclosed
JOB DETAILS:
Principal Accountabilities (KEY Performance areas):
Accountability (Responsibility)
• Verify and execute all assigned incoming confidential inquiries and requests from internal and external parties and ensuring all required information is accurate and complete for entry into HRIS system.
• Process HR system transactions (i.e. new hires, terminations, position changes, non employee entries, supervisor changes etc.) and generate needed outputs e.g. standardized letters and templates
• Resolve confidential inquiries or transaction requests quickly and efficiently
• Maintain employee personnel files and documentation for the entire employee life-cycle data components
• Support the manager in providing documentation to support legal and audit requests, such as employee file records, hiring process information, system data, job or pay history, etc.
• Perform other employee cycle-related duties as assigned
Skills, Competencies and Experience:
Qualification (Minimum)
• Bachelor's degree in Business Administration, Social sciences or Human Resources
Additional Qualifications
• Diploma in IHRM
Years of Experience (Minimum):
• At least 1-2 years of generalist HR experience
• System experience with HRIS systems including data entry, extracting data and using MS Office Suite to prepare reports and summaries preferred
Other Skills:
• Excellent communication skills, both oral and written, to communicate issues and resolutions and provide the appropriate level of support with the ability to communicate effectively
• High level of energy, personal accountability and integrity
• Organized, multi-tasking, meeting strict deadlines, and must be able to work well under pressure using time management and prioritization skills.
• Demonstrated ability to work effectively and professionally at all times
• High commitment to quality
• Highly detail oriented; checks own work, verifies data before processing, keeps accurate records, organizes information effectively while maintaining a quick, efficient workflow
• Basic understanding of general business functions and the relationship of inquiries received and prevent errors/rework
Behavioral competencies
• Achievement Drive & Initiative
• Living and Breathing Customer Service
• Collaborating as a Team
Work Hours: 8
Experience in Months: 12
Level of Education: Bachelor Degree
Job application procedure
Use the link below to apply.
https://www.linkedin.com/jobs/view/3116287485
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