Summary
Date Posted: Monday, October 17, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Key responsibilities also include
• To supervise user activities in the in the e-learning portal ensuring that students are engaged in appropriate activity and the area is welcoming for all
• To provide front line support for virtual students including basic ICT 2upport and technical queries on the e-learning platform
• To provide front line support for tutors and learners for all ICT Based eLearning Platform
• To assist learners in researching work and finding online resources through the university e-library
• To advise and assist students to identify their learning resource needs
• To provide a high quality level of customer service for all users on the use of the e-learning platform
• To assist in the collection of data for statistical reporting of eLearning activity
• To participate in staff inductions in the use of the eLearning Platforms
• To participate in other activities related to eLearning services
• To promote and contribute to the development of eLearning and ICT Support Services

Requirements
• Bachelor’s degree from a recognized institution
• Minimum of 3 years’ experience at Grade 9 and above in MKU or at a similar position in a recognized academic institution.
• ICT Certification in a relevant area of specialization
• Experience in managing or monitoring online learning in an elearning environment will be an added advantage

OR
• Higher National Diploma in relevant area of specialization or a professional qualification.
• 5 years’ experience at Grade 9 and above within MKU or in a similar position in a recognized academic institution.
• ICT Certification in a relevant area of specialization
• Experience in managing or monitoring online learning in an elearning environment will be an added advantage

Work Hours: 8

Experience in Months: 60

Level of Education: Postgraduate Degree

Job application procedure
• Closing: 23 Oct, 2022
• Interested and qualified? Click here to apply

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