Summary
Date Posted: Thursday, July 21, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Main Purpose of the Job- (Job Summary)
To support the Clinical Services Manager in providing an enabling environment for doctors within Meridian Health Group.

Main Responsibilities
• Develop and maintain a specialists’ database and ensure complete, updated and accurate archiving of Specialist’s credentials.
• Develop a tracking system for and ensure timely follow-up of doctors’ payments is done.
• Link, guide and communicate with prospective specialists through the credentialing process.
• Maintain relationships with Specialists, administrative staff for specialists and other key Specialists’ influencers and provide a clear link between these and Meridian Health Group.
• Conduct marketing and sales calls with existing and potential Specialists as appropriate.
• Assist in the delivery and presentation of marketing materials to specialists and prospective specialists.
• Ensure concerns from Specialists are collected, collated and escalated to the Clinical Services Manager and feedback on resolution and/or otherwise is communicated to respective Specialists.
• Act as a liaison between Specialists and Meridian Health Group to resolve problems, provide and obtain information, and maintain positive working relationships with Specialists.
• Document all Specialists office interactions and other pertinent information in applicable databases to provide an accurate record of Specialist encounter history.
• Survey local primary and specialty physicians to identify potential specialists for credentialing.
• Any other duty as assigned by the supervisor in line with the job description.

Key Deliverables of this position
• Effective internal and external doctor relations

Academic & Professional Qualifications
• Diploma or Degree certification from a recognized institution.
• Bookkeeping/accounting knowledge.
• 2 years’ experience in a front office role

Key Competencies
• Customer Focus
• Tact and diplomacy
• Teamwork
• Organizational awareness
• Strong interpersonal communication skills
• Good organizational skills

Work Hours: 8

Experience in Months: 24

Level of Education: Postgraduate Degree

Job application procedure
• Interested candidates meeting the requirements for any of the positions above should send current CV and cover letter quoting the post applying for in the subject line to: hr@mhg.co.ke  by close of business 31st July, 2022.

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