Summary
Date Posted: Friday, August 26, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Dispatcher

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Dispatcher, who SHOULD BE fluent in French (Oral and Written). He/she will be responsible for responding to the company's emergency or non-emergency calls for help and information.

Key Responsibilities
• Receiving emergency and non-emergency calls and record significant information
• Addressing problems and requests by transmitting information or providing solutions
• Receiving and dispatching orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use phone or computer to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter data in computer system and maintain logs and records of calls, activities and other information

Requirements
• MUST BE Fluent in French; Oral and Written
• Proven experience as dispatcher or relevant position
• Tech-savvy with knowledge of relevant methods
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities
• Active listener with excellent communication skills
• Sound judgment and critical thinking
• High school diploma


Job Experience: No Requirements

Work Hours: 8

Level of Education: Postgraduate Degree

Job application procedure

Applicants who meet the requirements stated above should send their applications and detailed CVswith a day – time Telephone number to the email address: jobs1@hcsafrica.com  with Dispatcher on the Subject line. Candidates MUST indicate their Current and Expected salaries.


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