Vacancy title:
Digital Channel Officer

Jobs at:
Uwezo Microfinance

Deadline of this Job:
24th August 2018

Duty Station:
Nairobi, Kenya

Summary
Date Posted: 20th August 2018 , Base Salary: Not Disclosed , Employment Type: Full-Time

We are a leading Micro Finance Bank committed to enhancing people’s lives through access of quick loans with competitive interest rates.
Uwezo is committed to being the leading Microfinance Bank through provision of quality and professional financial and savings solutions, products and investment management services in the lower end of the financial markets . We focus on the provision of financial and savings solutions to the SMEs, savings and investment groups, professionals and individuals who are desirous of growth.

JOB DETAILS:
PURPOSE  OF THE JOB
Coordinate development and enhancement on digital channels to deliver best in class user experience for investment, lending products and uplift online
Roles for the Digital Channel Business Development Officer Job

• Coordinate development and enhancement on digital channels to deliver best in class client experience for investment, lending products and uplift online usage
  
• Act as business user and work with technology team on new initiatives and system development projects
  
• Perform quality testing and follow up with relevant parties to resolve issues
  
• Assist manager in projects, day-to-day operations and content maintenance across all digital and remote
  
• Coordinate marketing program to uplift usage in online/digital banking
  
• Take up ad hoc assignments when required
  
• Evaluating credit worthiness by processing loan applications and documentation within specified limits
  
• Checking through the system the eligibility and the feasibility of granting loans to specific clients applicants
  
• Determining all applicable ratios and metrics and set up debt repayment plans
  
• Maintain and Update accounts records
  
• Communicate with clients either to request or to provide information
  
• Continually conduct market surveys so as to understand the market and product trends in order to determine the competitiveness of the company and also to recommend products and pricing reviews and a new product development
  
• Driving and managing market outreach promotional programs to create product awareness and cultivate business networks and customer relations to grow the portfolio
  
• Prepare and submit daily, weekly, monthly and quarterly reports and any other ad-hoc reports as may be required by the immediate supervisor/superior
  
• Grow deposits through managing relations with borrowers to open accounts
  Digital Channel Business Development Officer Job Requirements
  
• 2 years in digital lending platform, preferable with online channel and with understanding of consumer banking products or wealth management products
  
• University degree in Business, e-Commerce, Information Technology or related disciplines
  
• Sound knowledge in internet, and keen sense for the development trends in Internet and web design
  
• Good communication skills
  
• Self-motivated, detail-oriented and good analytical skills
  
• Team player with good interpersonal skills
  
• Project management experience will be an advantage
  
• Proficiency in both spoken and written English and Kiswahili