Summary
Date Posted: Wednesday, August 31, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Customer Service

Job responsibilities
• Serve clients on all modes of engagement i.e messages, calls, social media and face to face.
• Provide accurate, valid and complete information promptly to clients as their guide through the purchasing process.
• Initiate the fulfillment process upon payment and keep clients informed and engaged on the progress of their orders.
• Respond to all requests for quotation sent through all modes of engagement.
• Ensure clients' issues and complaints are addressed speedly and effectively.
• Handle after sale related queries such as warranty.

Requirements
• Must be willing to work on commission.
• Proficiency in oral AND written English.
• Must be a proficient computer and internet user.
• Must be willing to work six days a week. (Monday – Saturday).

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8

Job application procedure
Interested applicants may share their curriculum vitaes and application letters to resourcing@shopit.co.ke .

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