Summary
Date Posted: Monday, January 02, 2023 , Base Salary: Not Disclosed

JOB DETAILS:

Key Responsibilities:
• Attending to Customer Enquiries
• Responding to Social Media Queries
• Outbound Calls to Clients
• Preparation of Premium Deductions Reports
• Preparing Various internal and regulatory reports
• Rotational Front Office Duties
• Ensuring Communication to Customers is streamlined and effective
• Creating messaging and Email Content in liaison with Marketing and Corporate Communications
• Running various customer initiatives and campaigns to improve Customer Satisfaction
• Processing Individual Life Benefits
• Fund Valuation for Non-Linked Investments
• Any other duties assigned from time to time

Qualifications:
• Degree in Actuarial Science or any other Statistical Field
• At least 1 year of Customer Service or Contact Center Experience
• Experience in the use of a CRM and any other Business-Related System
• Progress in Insurance Papers is an added advantage

Key Skills:
• Ability to communicate with impact.
• Solution focused
• Good Analytical and business reporting skills
• Ms. Excel Proficiency
• Good negotiation skills.
• Excellent organization skills.
• Good interpersonal skills
• Ability to work effectively in a team


Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure

If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Support Engineer – IT) to jobs@corporatestaffing.co.ke  before 15th Jan 2023.


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