Summary
Date Posted: Tuesday, June 28, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
What you’ll do
We’re looking to add customer-oriented, analytical people to our Customer Engagement team. You’ll be motivated by building relationships with a portfolio of long-term customers – whether they are hustling in Gikomba or running a major supermarket. You’ll take pride in keeping everyone’s accounts in order – making sure the dozens of clients you manage are fully stocked while keeping on top of their account payments. Most importantly, you’ll be eager to take on more responsibility and grow your career as part of our team.

The role in brief
Manage Client Accounts
Take responsibility for placing orders according to credit rules and credit limit established by your supervisor
Manage customers’ payment schedule and ensure that customers adhere to credit limits
Build long-term relationships with clients and service recurring order needs
Provide all customer support required by the clients in your portfolio
Network Within the Industry and Identify New Clients
Build and grow relationships within the furniture manufacturing industry
Use industry networks and other means to generate new leads on an ongoing basis
Develop a strong understanding of competitors and competing products on the market
Present Products to Prospective Customers
Pursue leads, research prospects, and make initial introductory calls
Make product presentations that show an in-depth understanding of our products and the client’s needs
Offer recommendations to your supervisor about the creditworthiness of new customers
Close relationships and coordinate orders with our warehouse
Career growth + compensation

Are you our dream candidate?
A preference for 1-2 years of experience in a role with sales or customer relations responsibilities
Extremely strong interpersonal skills and success developing productive professional relationships
A mature professional who can comfortably relate with business owners and senior purchasing managers
Strong analytical skills and attention to detail—ability to analyze customer statements and proactively identify and address issues with customer accounts
Proficient in Microsoft Word and Excel
Eager to join a quickly-growing organization and team


Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
Method of Application
Interested and qualified candidates should forward their CV to: using the position as subject of email.
Interested and qualified? Go to Moko Home and Living on docs.google.com to apply


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