Summary
Date Posted: Friday, December 17, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Customer Care Executive Job at Baus Optical, Kenya
Baus Optical Company Limited is a key player in the optics industry in Kenya. To support her growth strategies, the company is inviting applications from qualified candidates for the position of Customer Care Executive.

Duties & Responsibilities:
• Following up on clients to constantly ensure we meet our service standards
• Responding to clients enquiries through phone calls, messages and emails
• Ensuring all clients complaints are sorted within the shortest time possible
• Doing weekly, monthly and annual reports to the Head of Department regarding customer service
• Any other role that may be assigned by supervisor or senior manager

Qualifications and Experience
• Diploma or degree in Business Management or any related Course.
• At least 2 Years’ experience in Customer care position with sales experience as an added advantage
• People Management skills.
• Pleasant personality & Good interpersonal skills.
• Knowledge & Competencies of Computer skills.
• Planning skills and Communication Skills (Written and oral).
• Keen to Detail
• Integrity, Professionalism and Unquestionable ethics.

Work Hours: 8

Experience in Months: 24

Level of Education: Associate Degree

Job application procedure
Interested and qualified candidates should forward their CV to: hr@bausoptical.co.ke using the position as subject of email.

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