Summary
Date Posted: Wednesday, March 23, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
2. Credit Control Officer

Duties and responsibilities
Reporting to the Principal the Credit Control Officer will perform a wide range of duties and responsibilities. These may include, but are not limited to:
• Chasing up overdue payments via telephone and email
• Resolving customer queries and issues
• Reviewing credit applications and references
• Setting credit limits
• Receipting, allocation and reconciliation of payments to customer’s accounts
• Solve problems regarding incorrect payments
• Managing the Days Sales Outstanding figure
• Preparing journal entries
• Producing monthly Aged Debtor Reports
• Highlighting problem customers to senior management
• Assessing institute’s risk
• Referring debts to third party collection agencies when necessary
• Assisting the broader accounts team with ad hoc tasks

Skills and attributes:
• Understanding of the end to end Accounts Receivable process
• Strong communication skills, both written and verbal
• Ability to build relationships with internal and external stakeholders, including Management
• Excellent organizational and time management skills
• Ability to prioritize and multitask
• High level of accuracy and attention to detail
• Tenacity and ability to have difficult conversations
• Willingness to escalate debt issues
• Intermediate computer software skills, including Excel and Accounting packages

QUALIFICATIONS
• Diploma in Business Management
• CPA-K or ACCA;
• Minimum of five (5) years in credit management/credit control
• Understanding of the end to end Accounts Receivable process

Work Hours: 8

Experience in Months: 60

Level of Education: Associate Degree

Job application procedure
Applications can be sent to:
The Principal,
Kenya Institute of Social Work,
P.O. Box 57961 – 00200,
Nairobi , Kenya
Mobile: +254 724 772878
Email: Email: principal@kiswcd.co.ke 
Website: www.kiswcd.co.ke 
Closing Date: 1/04/2022

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