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Vacancy title:
Collection Manager
Jobs at:
Old MutualDeadline of this Job:
31 December 2022
Within Kenya , Nairobi , East Africa
Summary
Date Posted: Friday, December 16, 2022 , Base Salary: Not Disclosed
Learn more about Old Mutual
Old Mutual jobs in Kenya
JOB DETAILS:
Job Description
• This role is accountable to manage all preventative and arrears management functions within the Branch Network for a period of between 6-12 months
• Joint responsibility with the Regional Collections Manager and Area Manager for the Collection and Book performance of the area and region Implementation and Management of Collection strategy with RCM and AM. Coaching (Behavioural) and Training (Technical) Collections Coach, BM¿s and AM¿s. Specific focus and Hands on approach All ICU, Relegation, Nursery and BSP branch focus areas. Branch, Area and Employer visits. Diary Management of the Collection Coach aligned to area and region. Focus on poor performing branches and FCs Roll rate specific Active to Legal. Quality assessments on work done by Collection Coach. Reports and trend analysis. Specific focus areas: FPDs, FIMs, Arrears vs Payment Recency, specific trend per area/region (DR).
Education Requirement: No Requirements
Job Experience: No Requirements
Work Hours: 8
Job application procedure
• Interested and qualified? Click here to apply
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