Client Services Executive job at Sedgwick Kenya Insurance Brokers
803 Days Ago
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Vacancy title:
Client Services Executive

[ Type: FULL TIME , Industry: Insurance , Category: Customer Service ]

Jobs at:

Sedgwick Kenya Insurance Brokers

Deadline of this Job:
17 October 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Wednesday, October 12, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:

Duties and Responsibilities
• Advising and recommending to clients, the range of insurance covers available and suggesting the suitable insurance policies
• Corresponding with insurance companies and issuing the necessary documentation, including closing instructions and premium computation
• Vetting medical claims and ensure that they meet the set objectives and standards
• Reviewing policy portfolios of clients and ensuring that the appropriate renewal notices are issued in good time
• Achieve set business targets by providing excellent customer service in relation to tasks involving policy membership, premium charges and endorsements over a period of time

Nature and Scope
• Internal Contacts: Departmental heads and members of staff.
• External Contacts: Business partners, service providers and clients

Knowledge, Skills and Experience
• A Bachelor Degree in Business, nursing, clinical medicine and medical studies from a reputable university
• Attain minimum COP
• To be aware of medical treatment protocols and good cost-effective habits in relations to market segmentation
• At least two (2) years’ experience in an insurance company or hospital facility as a care manager

Skills and Attributes
• Good networking and interpersonal skills
• Good customer relationship management skills (internal and external customers).
• Good communications skills, both written and verbal.
• Self-motivated but able to work as part of a team.
• Good organizational and time-management skills.
• Positive attitude self-motivated, self-driven and able to work with minimal supervision.
• Good negotiation skills and persuasiveness. Confidence presenting to large groups of people.
• Trustworthiness and discretion when handling confidential information.
• Strong attention to detail, ability to multitask and performance oriented


Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure

Applications with detailed Curriculum Vitae and cover letter should be sent via email to the following address on or before 17th of October 2022.
Email: recruitment@sedgwick.co.ke 


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: 17 October 2022
Duty Station: Nairobi
Posted: 12-10-2022
No of Jobs: 1
Start Publishing: 12-10-2022
Stop Publishing (Put date of 2030): 02-11-2066
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