Client Service Officer job at CIC Insurance
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659 Days Ago
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Vacancy title:
Client Service Officer

[ Type: FULL TIME , Industry: Insurance , Category: Customer Service ]

Jobs at:

CIC Insurance

Deadline of this Job:
07 February 2023  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Wednesday, February 01, 2023 , Base Salary: Not Disclosed

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JOB DETAILS:

Purpose
The role is accountable for the day to day creation of new member accounts and supporting sales team when on-boarding new clients. The role will deliver operational effectiveness ensuring TAT on client creation is prompt for excellent client experience at first touch point.

Primary Responsibilities
• Checking on the correspondence email and responses.
• Keeping and updating records of all members
• Conduct proper due diligence on client accounts & documentation
• Ensuring proper application form have been dully filled & conducting any data entry for account creation
• Creation of online account applications
• Update client static data
• Communicate effectively with the client, sales team, and other members to ensure tasks/deliverables are efficiently completed
• Carry out banking transactions
• Filing and archiving of documents
• Arrange for mail and courier services

PERSON SPECIFICATION
Academic Qualification
• Bachelor’s Degree in relevant business field

Professional Qualification
• Progress towards relevant professional field (Added advantage)

Experience
• Up to two (2) years’ relevant experience.

Skills and Competencies
• MS Suite
• Strong interpersonal skills.
• Excellent written and oral communication abilities.
• Time management and multi-tasking skills.
• Excellent attention to detail.
• Ability to exercise prudent judgment.
• Ability to organize, multitask, prioritize, and work under pressure
• Proactive and able to work with minimal supervision

Work Hours: 8


Experience in Months: 24

Level of Education:
Bachelor Degree

Job application procedure

Interested and qualified? Click here to apply


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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: 07 February 2023
Duty Station: Nairobi
Posted: 01-02-2023
No of Jobs: 1
Start Publishing: 01-02-2023
Stop Publishing (Put date of 2030): 01-02-2067
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