Summary
Date Posted: Friday, July 01, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Chief Manager – Policy & Tax Advisory (Quality Assurance)

Job Purpose
The job holder will be responsible for ensuring that procedures are properly documented and reviewed from time to time according to the changing operating environment.

Key responsibilities of the job
• Formulation, documentation and provision of DTD policies and Standard Operating (Policy documents, procedure manuals, frameworks and operational guidelines.
• Review DTD Processes from time to time and update procedure documents according to changing operating (manuals, frameworks and guidelines)
• Review information materials for hosting in the KRA website or for circulation to the public or internally.
• Manage, direct, control and report DTD Quality Assurance activities to ensure adherence with documented procedures
• Inform management of opportunity for review of departmental structures and policies. Identify Process Improvement Opportunities and Liaise with the BTO and process owners to develop requirements for improvement of operational manuals and modules, carry out User Acceptance Testing to facilitate rollout of system changes
• Develop the Quality Assurance unit annual work plan and monitor its implementation Coordinate Departmental QMS activities, monitor and enforce timely implementation of internal/ external/ISO Audit recommendations, and manage any challenges that may arise in accordance with established procedures;
• Review PIC reports and evidence files and ensure timely submission
• Review audit status reports to address action points for Board and Audit Review meetings
• Develop, monitor and review key performance indicators for the division
• Coordinate and Conduct DTD Technical training to enhance staff technical capacity and address skills gaps.
• Facilitate DTD implementation of KESRA Training Sensitize staff on topical issue
• Develop/QA Technical Training materials and identify trainers in liaison with technical Support and
• Liaise with other programs and stakeholders on all matters related to the quality of DTD processes
• Quality Review of Internal/external/QMS audit implementation status reports and responses
• Day-to-day operations, supervision, management of performance and development of staff in the Section
• Facilitate implementation of the work plans for the following corporate initiatives in the Section: Audit, Integrity, QMS and Risk Management.
• Development and management of the sectional work plan and
• Drive initiatives to improve ethics, culture and facilitate change management in the

Professional/years of experience qualifications
• A Bachelor’s Degree from a recognised university.
• A Master’s Degree and/or professional qualifications will be an added advantage.
• Well trained/ experienced in the field of taxation.
• Should have a good understanding of revenue statutes administered by the Kenya Revenue Authority.
• At least seven (7) years’ work experience in tax administration, with three (3) being at management level.

The ideal candidate should possess the following characteristics:
• Strong administrative, managerial and leadership skills.
• Excellent decision-making skills and capabilities.
• Good planning, organizational and analytical skills.
• Resilient, focused and results oriented.
• Excellent oral and written communication, presentation and interpersonal skills.
• Motivated, dynamic and dedicated team player.
• Ability to build and maintain strong relationships.
• Must be a person of integrity.
• Must be Computer literate.

Work Hours: 8

Experience in Months: 84

Job application procedure
Registration:
• Go to https://erecruitment.kra.go.ke/login  and then click on the ‘Register’ button to start the application process.
• After registration, you will receive an email enabling you to confirm your email address and complete your registration.
Log on:
• After registration go to https://erecruitment.kra.go.ke/login 
• Key in your username and password then click on ‘Log in’ to access your account.
• After successful log in, the system will open the ‘Applicant Cockpit’.
Candidate Profile (To create or update applicant detail):
• On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
• Click on ‘My Profile’ to create and update your profile.
• Follow the instructions to complete your profile.
• The process will end by clicking the tab “Overview and Release”.
• Ensure you click the check box on the page to complete the profile.
Application process:
• To view the open job postings, click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
• Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
• Click on the Job posting to display the details of the position.
• To apply for the position, click ‘Apply’ button at the top of the page.
• Follow the instructions to complete and submit your application.
• Kindly note that all mandatory fields must be completed.
• To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.
In case of any challenges, please send your email query to isupporthr@kra.go.ke 

If you experience any delay in receiving an email notification at the end of the e-recruitment registration process, please refresh your email. In case of any challenge, please send your query to isupporthr@kra.go.ke 
Kenya Revenue Authority does not charge any fee at any stage of the recruitment process (application, shortlisting, interviewing, and/or offer)

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