Summary
Date Posted: Monday, May 27 2024, Base Salary: Not Disclosed

JOB DETAILS:
Switchlink Africa’s concept, originally came from the need to improve efficiency in international remittances. Slowly it has evolved into a company that can offer financial solutions to not only MTO’s but to other financial institutions, NGO’s, Merchants and individuals. The drive is creating an ecosystem that is open to all and that dri...

Role Overview:
• Switchlink is seeking a dynamic and visionary CEO for Kenya to spearhead the growth and expansion of the company’s sales and operations. Reporting to the board, this role demands a strategic leader with an entrepreneurial mindset who can drive the conceptualization and implementation of Switchlink’s offerings in the local market, ensuring alignment with best practices and regulatory standards.

Key Responsibilities:
In-Country Management
• Oversee and support functions including Retail Sales, Enterprise Sales, Operations and Partnerships (Expansion), Compliance and Risk, and Regulatory Affairs.
• Initially cover these roles and collaborate with central function leads until in-country leads are established.

Manage Product, Tech and Engineering
• Manage the overall product roadmap and feature set evolution in the product development lifecycle
• Work with product & engineering team on market-specific requirements to develop a customer-centric product roadmap
• Apply agile methodologies to keep the product roadmap and it’s execution focussed on new discoveries of customers evolving needs
• Optimize the engineering function by making decisions on the optimal mix of external and internal resources which balances execution speed and quality
• Leverage knowledge of fintech, AI, Web3, and other emerging technologies to drive innovation in Switchlink’s product offerings.

Team Building and Leadership while Instilling an Entrepreneurial Culture
• Build a high-performing, innovative team capable of driving Switchlink’s mission and goals.
• Attract, develop, and retain top talent to ensure a strong, cohesive team.
• Foster a collaborative and empowering work environment that encourages creativity and high performance.
• Develop and communicate a clear vision for Switchlink’s role within Kenya’s payments ecosystem.
• Align the local team’s role within the broader Switchlink ecosystem.
• Maximize team performance and provide support to achieve team and individual goals.
• Foster a high-performance culture through effective management and support.
• Articulate and communicate the vision and goals to direct and dotted line reports.
• Secure buy-in from global teams on the local country’s role in the overall Switchlink roadmap.
• Foster a culture of innovation and agility within the local team to quickly adapt to market changes and emerging trends.
• Encourage and implement creative solutions to overcome challenges and drive growth.
P&L Management:
• Develop and manage budgets, forecasts, and financial plans to ensure financial targets are met.
• Execute the growth strategy with a clear path to profitability .
• Drive the overall profitability and financial performance of Switchlink in Kenya.
• Monitor and analyze financial performance, implementing corrective actions as needed to meet or exceed financial goals.

Relationship-Building and Collaboration:
• Build and maintain strong relationships with internal departments and external stakeholders.
• Collaborate cross-functionally to ensure a cohesive approach to market challenges and opportunities.
Growth strategy - Market insights , Strategic Sales and Market Positioning:
• Drive product awareness, retail traffic, enterprise sales, user adoption, and revenue growth.
• Qualify and forecast monthly business performance across enterprise and retail segments.
• Implement metrics-driven strategies to align activities with revenue goals.
• Develop a competitive analysis to identify and leverage positioning opportunities.
• Enhance Switchlink’s brand presence through offline events, sponsorships, and affiliate partnerships.
• Drive brand awareness in the local market through strategic initiatives.
• Gain deep insights into the local market dynamics, regulations, and economic indicators.
• Identify and capitalize on growth opportunities using first-party and third-party data

Desired Skills and Expertise:
• Technical and Product Expertise: In-depth knowledge of fintech with a focus on payments systems and product development. Experience managing engineering teams and developing products from zero to one. Proficiency in leveraging AI and Web3 for product innovation.
• Entrepreneurial Skills: Proven track record of entrepreneurial success and innovative thinking. Ability to identify new business opportunities and drive them to fruition. Strong problem-solving skills and a willingness to take calculated risks.
• Demonstrate a proactive, self-starter approach to identifying and capitalizing on business opportunities.
• Team Building: Experience in building and leading high-performing, innovative teams in a technology environment. Ability to attract, develop, and retain top talent. Strong leadership skills with a focus on team empowerment and collaboration.
• P&L Management: Extensive experience in managing P&L responsibilities. Strong financial acumen with the ability to develop and manage budgets, forecasts, and financial plans. Proven track record of driving profitability and financial performance.
• Industry and Market Knowledge: Strong understanding of local and global industry dynamics, including regulations and the operating environment. Ability to think strategically about macro and microeconomic factors impacting the business.
• Communication and Networking: Exceptional networking and negotiation skills. Excellent verbal and written communication abilities.
• Analytical and Problem-Solving Skills: Strong analytical skills and strategic thinking. Ability to manage multiple tasks and projects effectively.
• Project Management: Excellent project management skills to oversee complex initiatives. Ability to work autonomously and drive projects to completion.
• Customer Acquisition at Scale
• Brand Development: Experience developing a b2c or b2b brand within fintech , e-commerce or general tech space is a big plus.

Qualifications:
• At least 8 years in the tech industry, including fintech, banking, e-commerce, or telcos, with a minimum of 5 years in product development in fintech.
• Degree in Business, Computer Science, Economics, or Engineering with a quantitative focus; a postgraduate degree is a plus.
• Experience in managing highly sensitive information and security protocols.
• Experience in managing highly complex and fast-changing projects.
• Ability to analyze large volumes of data to make sense of it; experience with data science tools is a big plus (e.g., SQL, R, Advanced Excel).
• Experience in blockchain and Web3 tools in developing new solutions is a plus.

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

Job application procedure

Method of Application
If you are ready to take on this exciting challenge and lead Switchlink Africa in Kenya, please send your resume and a cover letter outlining your vision for the future of FinTech in Africa to jobs@switchlinkafrica.co.ke .



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