Summary
Date Posted: Monday, December 09, 2019 , Base Salary: Not Disclosed

JOB DETAILS:
Ideal candidate should be someone who can speak and understand Yoruba, Igbo and Hausa and is familiar with Nigeria irrespective of the citizenship. .

  Job Responsibilities:
• Maintaining and updating databases as per the established customer management guidelines/ service charter.
• Data enrichment, validation, scrapping using a variety of tools (directories, internet, and customer websites), outbound and inbound calls.
• Responding effectively to research requests from the Data Management team.
• Understanding, maintaining and implementing data governance policies using established policies and tools.
• Telemarketing and telesales.

Job Skills: Not Specified

Job Qualifications:
• Should be someone who can speak and understand Yoruba, Igbo and Hausa and is familiar with Nigeria irrespective of the citizenship.
• Proficiency in MS Office Suite is mandatory, especially Microsoft Excel, Word, and PowerPoint.
• Ability to speak, write and read in English and Yoruba is mandatory. Hausa and Igbo is an added advantage.
• Maintains a positive attitude and enthusiasm when faced with routine work.
• Dynamic and energized individual.
• Ability to multi-task.
• Persuasive and sociable – strong telesales skills
• Maintains high levels of integrity and confidentiality of client information.
• Excellent telephone etiquette and communication skills.
• Excellent customer service skills.
• Flexibility and attention to detail are essential.

Job Education Requirements: Not Specified
Job Experience Requirements: Not Specified

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Job application procedure
  Applications to be sent with the subject: Nigerian Call Centre Agent.
Immediate hiring
Application Deadline: 21st December 2019

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