Summary
Date Posted: Monday, November 28, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

About the Opportunity
As the lead organizer of business advisory and training across Kenya, the Business Growth Services Director (Kenya) will oversee a department of nearly 50 staff spread throughout urban, second-city, and refugee offices in Turkana and Garissa counties. Specifically, the Business Growth Services Director (Kenya) will:

Responsibilities
CLIENT DEPARTMENT MANAGEMENT (60% TIME)
• Lead, manage, and coach department staff, including direct supervision of at least 5 Program Managers and Business Development Managers, to deliver impactful services to Inkomok's clients.
• Manage client sales and recruitment staff to develop and implement strategies for annual client targets.
• Stay up to date with the entrepreneurship industry across Kenya and East Africa. Connect entrepreneurs to new insights, developments, and other government initiatives.
• Manage project deliverables, reporting, and partnership relations with external partners invested in this work
• Develop and deliver on strategic objectives for the department, and cascade annual KPIs.
• Work with operational directors in People & Culture, Finance, MEL, and IT for enhancing the backbone support to the Department’s programming and operations.
• Work with Communication department to promote Inkomoko’s programs, client case studies, and brand to achieve objectives of public recognition, alignment with donor/partner communication requirements, sales and marketing objectives, and brand positioning.
• Work with the Investment department to coordinate pre-and post-investment Business Development services to borrowers.
• Collaborate with program staff in the Inkomoko group of companies across East Africa to share lessons learned
• Serve a key role in the Inkomoko Leadership Team to ensure cohesion and collaboration across the highest levels of the organization.
• Serve as a thought partner to the Managing Director, Kenya to ensure collaboration, country fundraising, and partnership efforts are achieved.
• Maintain standards of the department quality and productivity -- building the skills, leadership, and capacity of team members to grow professionally to meet and exceed expectations.
• Oversee personnel matters for senior staff in the department including staffing plans, role clarification, hiring, professional development, discipline, investigation, etc., including hiring in new locales.
• Contribute to Inkomoko’s efforts for inclusive policy approaches to benefit marginalized entrepreneurs, particularly refugees in Kenya.
• Maintain and grow Inkomoko’s relationships with various program partners and external stakeholders, in partnership with other company leaders.
• Benchmark Inkomoko against other partners, ensuring a strong market position relevant to client needs, ecosystem offerings.
• Generate programmatic insights with the MEL team to ensure product impact and relevance, and be able to report insights to Executive leadership, Board, and external partners.
• Other duties to support organizational culture and leadership.

PRODUCT INNOVATION & EXPANSION (20% TIME)
• Innovate/iterate on existing products to achieve value to clients in alignment with Inkomoko’s impact strategies and Vision 2030 in close collaboration with the Inkomoko Regional Director of Innovation.
• Develop and implement strategies to expand in new geographies, testing and iterating to meet the need.
• Open new offices in Kenya as needed
• Modify or develop new BD products to meet client needs or market opportunities.
• Work closely with the Innovation Lab on change management to roll out new products and train staff to implement with fidelity and skill

FINANCIAL MANAGEMENT & REVENUE GENERATION (20% TIME)
• Partner with fundraising colleagues, to identify, develop, and negotiate proposals/budgets with institutional clients and donors in alignment with Inkomoko’s priorities.
• Co-manage department expenses with the Regional Director, setting annual and multi-year budgets, strategically allocating resources to achieve quality department outputs.
• Work with the Finance Department for timely billing and financial reporting to partners.

Minimum Qualifications
• Successful candidates will be passionate about the power of entrepreneurship to improve lives and communities. They will embody Inkomoko’s values of being aligned to our purposes, solutions-oriented, and willing to put in the time and effort to reach exceptional outcomes. We require individuals who have previously taken on leadership and management responsibilities.

Qualifications include:
• Experience with the development of micro and small enterprises required
• Experience with refugee entrepreneurs and financing strongly preferred
• Proven track record of leadership, including significant experience in team development and growth
• Experience with product development – through the lens of human-centered design – and a willingness to test, fail, iterate, and test again, incorporating data, not your own biases
• Ability to care about your colleagues and challenge them simultaneously (i.e. “Radical Candor”)
• Strong experience in project management and budgeting and managing outcomes
• Unrelenting perseverance, personal integrity, and critical thinking skills
• A nuanced understanding of justice and fairness in the workplace
• Demonstrated ability to prioritize and manage multiple deadlines – must be both strategic and operational
• Ability to work with high-profile individuals with discretion, professionalism, and responsiveness
• Fluent in English and Swahili, additional proficiency in Somali, Arabic strongly preferred
• 8+ years of work experience in relevant or applicable field
• MBA or equivalent preferred

Work Hours: 8

Experience in Months: 96

Level of Education: Associate Degree

Job application procedure

Interested and qualified? Go to African Entrepreneur Collective (AEC) on aec-jobs-portal.web.app to apply

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