Summary
Date Posted: Tuesday, June 14, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Branch Manager - Nakuru

KEY PRIMARY RESPONSIBILITIES
• Building and strengthening business relationships with existing and prospective clients to achieve performance targets;
• Developing and constantly updating underwriting service standards and manuals in line with the customer service charter;
• Achieving branch service standards within set turnaround times;
• Managing the business portfolio through prudent underwriting in order to achieve the targeted business mix and loss ratio;
• Managing outstanding premiums as per the credit control policy;
• Managing the implementation of internal and external audit and risk recommendations within the agreed timelines; Exploring opportunities presented by the market and developing innovative products and solutions that meet customer needs;
• Supervising unit managers (APA Life and APA Insurance) from the region;
• Complying with statutory, regulatory, and internal control processes at the business units including internal and external audit recommendations;
• Developing departmental budget and business plans to achieve the set company targets;
• Entrenching performance-based culture among departmental staff in line with their set KPIs and departmental targets;
• Participating in company CSR and brand-building activities in liaison with the Head Office;
• Training, coaching, and mentoring staff/DSFs/Independent Agents in order to improve performance and cohesion within the department;
• Implementing interdepartmental SLA in liaison with other departmental heads;
• Participating in management meetings, projects, and committees as assigned.

ACADEMIC QUALIFICATIONS
• Bachelor’s degree in Insurance or an equivalent.

JOB SKILLS AND REQUIREMENTS
• Sales skills
• Interpersonal and Communication skills
• Customer Service Skills

PROFESSIONAL QUALIFICATIONS
• ACII/AIIK

EXPERIENCE
• At least 6 years of relevant experience

Work Hours: 8

Experience in Months: 72

Job application procedure
Send your application to recruitment@apollo.co.ke  with job title as subject

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