Summary
Date Posted: Wednesday, July 10 2024, Base Salary: Not Disclosed

JOB DETAILS:
Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...

Job Purpose:
Billers Lead is responsible for reviewing biller applications and ensure compliance to process and procedures. She/He is also responsible for quality of approved billers as well as ensuring product awareness with staff and customers. He/She ensures end to end processing of biller applications and utilization.

Key Accountabilities:
• Responsible for reviewing biller processes and policies and ensuring implementation.
• Support in biller integrations, testing and activation.
• In charge of key biller relationship management and performance.
• Achieving targeted growth in individual and team portfolio revenue.
• Training of staff and customers on Billers.
• Liaison with technical teams to ensure seamless recruitment process and system integrations.
• Responsible for biller performance and reports availability.
• Responsible for biller marketing and branding.
• Timely sharing of market intelligence and market trends
• Any other duty assigned by team leader.

Qualifications
Qualifications and Experience
• Bachelor’s degree or Higher Diploma in Sales and Marketing.
• Minimum KCSE mean grade C+ or O level
• Computer knowledge with excel packages or exposure.
• Over 3 years working experience in the Bank
• Experience in overall branch operations especially Cash, Account opening, Customer Service,)
• Previous experience in agency banking –should be an added advantage.
• Knowledge of market routine surprise checks and how they are conducted.
• Knowledge of competitors analysis and market feedback
• Ability to identify and respond to customer needs.

Key Skills and Competencies:
• Demonstrate high exposure and skills in computer spreadsheets.
• Demonstrate good record keeping skills.
• Strong business marketing and sales skills
• Team player with excellent interpersonal skills
• Exhibits professionalism and integrity
• Prior experience in leadership roles with ability to inspire others.
• Demonstrates ability to analyze, solve problems and make decisions.
• Demonstration of financial Analytical skills
• Ability to work under pressure e.g. long hours/ constant travelling
• Good communication skills both verbal and written
• Knowledge of competitors analysis and market feedback
• Ability to identify and respond to customer and agents needs

Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply



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