Summary
Date Posted: Monday, October 03, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Assistant Sector Head

Key Role Accountabilities (Duties and Responsibilities)
Sector Growth
• Ensure the loan book grows as projected through continuous product development and value proposition.
• Actively develop and review products for the sector.
• Actively participate in effective market penetration.
• Proactively manage cost to ensure sector profitability.
• In collaboration with the Sector Head-Micro and the top management, develop a market penetration strategy that clearly identifies target markets and offers new and innovative approaches to reaching customers, in line with the Company's vision.
• Oversee sector’s annual plan and execution in all branches.
• Guide, coordinate and review sector’s marketing activities countrywide.
• Set appropriate sector targets for the staff and monitor progress towards achieving the same and adjusting as necessary.
• Ensure sector quality is within expected standards
• Together with sector staff, keenly manage all non-performing loans to maintain quality of the book
• Maintain and update quality reports in liaison with sector staff
• Leadership, Growth & Customer Service

Executive Role
• Provide authentic leadership to sector staff.
• Directly in charge of sector staff productivity.
• Develop staff competencies and skills through continuous training of products and policies for performance improvement as per set targets and standards.
• Oversees portfolio transfer in the sector (on staff exit or transfer) through liaison with branch and Head Office management.
• In liaison with Human Resource Department, conduct effective Human Resource Administration in the sector.
• Maintain high level of team spirit.
• Constantly articulate the strategic intent of the company's mission and core values
• Mentor and coach sector staff.
• Together with the staff, develop strategies to maintain and continuously improve service to the customers.
• Ensure zero tolerance to customer complaints-both internal and external.
• Ensure that the set Turn Around Time is adhered to by all sector staff.
• Maintain high levels of confidentiality of customers’ information
• Ensure 100% integrity in sector
• Provide the interface between top management and the sector staff.
• Actively cascade to the staff all decisions and directives from the executive.
• Constantly provide the Sector Head and the CEO with feedback information on the running of the sector.
• Provide oversight and management for the day to day running of the Sector.

Person Specification (Qualifications, Experience and Skills)
• Bachelor’s degree in any Business field from a recognized university/CPA/Credit Certification
• Holder of a Diploma/Credit Certification will be an added advantage.
• At least 3 years practical working experience at a senior level in an MFI/ Credit Company/Financial institution.


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

If you meet the above criteria and are interested in making a meaningful career move in following field, apply by submitting your CV in confidence to:
The Talent & Human Capital Lead,
Esquire Consultants Limited
P.O. Box 76883-00620,
Nairobi.
Via our placement email recruit@esquireconsultants.co.ke 
Applicant Notes:
Do not attach certificates and testimonials in your application
Shortlisting will be carried on a rolling basis as applications stream in.
Only shortlisting candidates will be contacted.
If you do not hear from us by15th October 2022, consider your application unsuccessful.
Our client is an equal opportunities employer.


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