Summary
Date Posted: Tuesday, March 29, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
PURPOSE
To efficiently handle all claims and ensure settlement is done within stipulated timelines within the set standards.

Primary Responsibilities
• Review and analyse all processed claims within specified limits and timelines
• Approve and/or repudiate processed claims within specified limits;
• Set and review claims reserves in view of any new information received;
• Communicate risk improvement measures for implementation to the underwriting department by monitoring claims experience trends;
• Appoint service providers in a timely manner;
• Attend to customers and handle queries and complaints as they arise;
• Prepare monthly reinsurance recovery report and document claims for reinsurance recovery;
• Compile monthly claims reports to Insurance Regulatory Authority and
• Organize and present appeal cases for ex-gratia consideration
GENERIC DUTIES
• Carry out performance appraisal, coaching and mentoring staff;
• Resource allocation, staffing and leave approval;
• Participate in planning and budgeting for the department; and
• Participate in various meeting and committees

PERSON SPECIFICATION
Academic Qualifications
• Bachelors’ degree in Insurance, Business Administration or Economics or in related field.
Professional Qualifications
• IIK/ CII Diploma required
Experience
• Minimum of four (4) years’ relevant experience

Skills and Attributes
• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Good analytical skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors
• Technical competence in insurance
• Basic knowledge of regulations by AKI and IRA

Work Hours: 8

Experience in Months: 48

Level of Education: Bachelor Degree

Job application procedure
Use the link below to apply.
https://cic.co.ke/job/assistant-manager-group-life-claims/

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