Summary
Date Posted: Tuesday, March 15, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Purpose for the Job
Responsible for collaborating with project managers, business representatives, end-users, and technical teams to deliver systems that support effective and efficient business processes and align with Agency’s Strategy. The role entails leading Business Analysts to effectively elicit requirements and model business processes that deliver value to the stakeholders.

Duties and Responsibilities Duties and responsibilities
• Lead the production of all business process analysis deliverables (i.e., requirements, business processes, customer journeys etc.); ensuring they meet the required standards;
• Lead the facilitation of key workshops with the business and technology
• stakeholders and ensuring the right outcomes are achieved;
• Manage key stakeholder relationships regarding business process reengineering activities;
• Streamline business processes by re-engineering, documenting, and providing subject matter expertise;
• Ensure the right level of support is available for the business analysts and any conflicts are quickly resolved;
• Define the high-level scope for proposed initiatives; including capabilities/ functional features to be delivered;
• Carry out interviews with the internal and external stakeholders and determine areas that need to be addressed in line with the changing business environment;
• Oversee weekly project progress meetings and/or reporting;
• Organizing and leading workshops for idea generation and content for solutions to projects;
• Participation on project board meetings, Steering and Governance groups as required;
• Communicate effectively with internal and external stakeholders by describing the relevance of process analysis being provided;
• Prepare final reports at the end of every business analysis exercise undertaken by the team indicating what steps of improvement were taken a result of the analysis;
• Oversee the quality assurance team to monitor the systems requirement lifecycle to ensure that the delivered solutions meet business needs;
• Liaise with system analysts for the necessary support;
• Mentor and instill business process re-engineering and continuous improvement best practices;
• Undertake such other duties as may be reasonably required and which are consistent with the level of responsibility of this job role.

Minimum Academic, Professional Qualifications and Experience
• Master’s Degree Information Technology, Computer Science, Business Administration or related field from a recognized institution;
• Bachelor’s Degree in Information Technology, Computer Science, Business Administration or related field from a recognized institution;
• Supervisory Course lasting not less than 2 weeks;
• Certification in Project Management such as PMP, Prince2 or Post Graduate Diploma in Project or CISA;
• Experience of not less than 8 years;
• Must meet the provisions of Chapter Six of the Constitution

Work Hours: 8

Experience in Months: 96

Level of Education: Bachelor Degree

Job application procedure
Qualified and interested candidates are requested to submit their application letter, curriculum vitae (that contains details of qualifications, work experience, email and telephone contacts including names, telephone and email contacts of three (3) referees who must be familiar with the candidates’ previous work experience) and copies of all certificates & relevant testimonials.
Shortlisted candidates shall be required to obtain and submit valid copies of the following documents at the interviews;
Certificate of Good Conduct from the Directorate of Criminal investigations (CID)
Clearance Certificate from the Higher Education Loans Board (HELB)
Tax Compliance Certificate from Kenya Revenue Authority (KRA)
Clearance form from the Ethics & Anti-corruption Authority (EACC)
Clearance certificate from a recognized Credit Reference Bureau (CRB)
Visit: https://portal.kentrade.go.ke/recruitment
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