Assistant General Manager - Product Development job at NCBA Group
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Vacancy title:
Assistant General Manager - Product Development

[ Type: FULL TIME , Industry: Banking , Category: Management ]

Jobs at:

NCBA Group

Deadline of this Job:
Tuesday, July 09 2024 

Duty Station:
Within Kenya , Nairobi, East Africa

Summary
Date Posted: Thursday, July 04 2024, Base Salary: Not Disclosed

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Learn more about NCBA Group
NCBA Group jobs in Kenya

JOB DETAILS:
The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

JOB PURPOSE STATEMENT
• Strategic formulation and execution of Trade Finance products, systems and services for the entire bank.
• Drive product monitoring and control of all trade finance products in liaison with Trade finance BDMs, Relationship Managers and Trade operations team.
• Strategic support in growth of SCF revenues while providing effective client support and relationship development relating to Trade Finance products.
• Innovating Trade Finance products to take care of both current and future needs of the banks’ customers.
• Offering responsive and proactive leadership, stakeholder management to facilitate the success of Trade Finance.
• Ensure regulatory compliance on products offered by the team.
• This involves keeping abreast of the market dynamics, leading and guiding the team on the entire product development process from conceptualization, design, delivery, launch and return on investment management & tracking.

KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)
Product Development (15%)
• Drive product monitoring and control of all trade finance products in liaison with Trade finance BDMs, Relationship Managers and Trade operations team.
• Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
• Ensure adherence to and application of established policies, processes, procedures and tools to achieve optimal efficiency, compliance and cost containment.
• Stakeholder management to ensure alignment on delivery of Trade Finance products.
• Restructuring the products if necessary and Managing the restructuring process
• Review existing products and continuously improve them.
• Formulate effective product documentation, policies and procedures, SLA’s to effectively deliver the envisaged proposition
• Issue resolution in relation to trade finance related issues
• Support product exemptions where a client is unable to meet certain conditions stipulated on the offer letter.
• Ensure implementation and cascade of all appropriate procedures in line with the requirements and process in ‘user’ units.
• Contribute to the formulation of the sales budget/pricing process including concessions.
• Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
• Responsible for the implementation and adoption of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes within Trade finance department, and trade finance product audits
• Using available product, e-Channel & e-Commerce marketing/sales performance i.e. volume, pricing and related revenue, provide impactful recommendations based on internal data, external trends, competitive forces and technology advancements.
• Provide regional strategic input for the Trade Finance Product

Financial (15%)
• Achieve Product, e-Channels and e-Commerce revenue target and growth as determined.
• Track and regular review of products and channels from client feedback and market trends to increase utilization of Trade Finance products by current and prospective customers.
• Together with the Head of Trade finance follow up with business development and other business segments to ensure appropriate drive of Trade Finance products.
• Identify and develop performance metrics to ensure attainment of business case objectives i.e. benefits realization tracking.
• Manage unit’s expenses.

Leadership (People Management) (15%)
• Provide leadership to create a good team environment that motivates and drives maximum productivity.
• Promote diversity, attract and retain the best talent.
• Monitor performance of the team regularly to ensure delivery of set out targets and objectives.
• Assist in the implement of a succession strategy for team.
• Disciplinary and Grievance Management for the team
• Team leave management ensuring adequate back up
• Ensure attendance and completion of all relevant training.
• Provide leadership to create a good team environment that motivates and drives maximum productivity

Service Delivery (Client Focus) (20%)
• Implement a team culture that focuses on customer service and service delivery.
• Manage and retain key stakeholder relationships and focus on building strategic relationships with key decision-makers.
• Manage and coordinate Trade Finance client engagement efforts across relevant business units (when applicable) by ensuring that individuals are clear on their contribution and expected outcomes.
• Participate in customer surveys (internal and external)
• Develop in-depth knowledge of the client’s strategy, business, financial performance, industry outlook/trends, specific segment knowledge and general macroeconomic issues and trends in the country and ensure that this is transferred to the relevant internal stakeholders.

Risk and Compliance (Internal Processes)(15%)
• Ensure the implementation and regular review of product programme guides for all product sets.
• Coordinate and assume responsibility for compiling and communicating to all stakeholders, on a regular basis, information relevant to Trade Finance portfolio.
• Conduct regular portfolio reviews to identify areas of improvement and develop tactical plans towards achieving set risk and compliance criteria.
• Responsible for the implementation and adoption (within Trade Finance unit) of all Compliance, Anti-Money Laundering and Sanctions related requirements contained in policies, procedures and processes.

Brand and Culture (10%)
• Represent Bank at sales forums and industry events.
• Promote the Bank’s brand.
• Create product awareness within the bank through quarterly training of branches, support and business teams in order to embed Trade finance culture
• Planning and developing the marketing strategy for trade products portfolio
• Coordinate the product team training and update on any trade finance related seminars

JOB SPECIFICATIONS
Academic:
• A Bachelors’ degree in Business Management with a bias in Commerce, Accounting, Economics or Finance
• Possession of MBA/ MSc. in a relevant field will be an added advantage
Professional:
• Professional Banking Qualification (ACIB, CDCS, CITF, CSCF) will be an added advantage
• ACIB/AKIB/LIBF qualifications will be an added advantage
• Experience in customer service and Value Chain Finance products
• General Branch Banking Operations
• Experience in relationship management and service delivery
• Proficient in Ms Office Suite – Ms Word, Power Point, Ms Excel

Desired work experience:
• At least 7 years’ experience in business management/product development & management
• At least 2 years banking operations experience
• Critical –operational knowledge of Trade Finance products
• Previous management experience in a sales or operational role

Work Hours: 8


Experience in Months: 84

Level of Education:
Bachelor Degree

Job application procedure

Interested and qualified? Go to NCBA Group on career5.successfactors.eu to apply



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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: Tuesday, July 09 2024
Duty Station: Nairobi
Posted: 04-07-2024
No of Jobs: 1
Start Publishing: 04-07-2024
Stop Publishing (Put date of 2030): 04-07-2067
Apply Now

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  • SELECT * FROM icop0_jmap_metainfo WHERE `linkurl` = 'https://www.greatkenyanjobs.com/jobs/job-detail/job-Assistant-General-Manager-Product-Development-job-at-NCBA-Group-99748' AND `published` = 1113μs1.2KB/plugins/system/jmap/jmap.php:818Copy
  • SELECT * FROM icop0_jmap_canonicals WHERE `linkurl` = 'https://www.greatkenyanjobs.com/jobs/job-detail/job-Assistant-General-Manager-Product-Development-job-at-NCBA-Group-99748'69μs960B/plugins/system/jmap/jmap.php:920Copy
  • SELECT * FROM icop0_acym_configuration315μs24.88KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_list WHERE type = 'standard'128μs10.3KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_field101μs2.33KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_form WHERE active = 1 AND type != 'shortcode'87μs1.2KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT SUM(CASE WHEN `a`.`next_execution` <= :now THEN 1 ELSE 0 END) AS due_count,SUM(CASE WHEN `a`.`locked` IS NULL THEN 0 ELSE 1 END) AS locked_count FROM `icop0_scheduler_tasks` AS `a` WHERE `a`.`state` = 194μs1.68KBParams/administrator/components/com_scheduler/src/Model/TasksModel.php:466Copy
  • SELECT * FROM `icop0_extensions` WHERE `element` = 'com_gsd' AND `type` = 'component'174μs3.78KB/plugins/system/nrframework/NRFramework/Extension.php:160Copy
  • SHOW FULL COLUMNS FROM `icop0_gsd_config`320μs1.92KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_gsd_config` WHERE `name` = 'config'73μs912B/libraries/src/Table/Table.php:755Copy
  • SELECT a.* FROM icop0_gsd a WHERE a.state = 1 AND a.plugin = 'menus' AND a.appview IN ('menus','*') ORDER BY a.id desc195μs2.08KB/libraries/src/MVC/Model/BaseDatabaseModel.php:166Copy
  • SHOW FULL COLUMNS FROM `icop0_users`364μs2.2KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:625Copy
  • SELECT * FROM `icop0_users` WHERE `id` = :userid123μs4.41KBParams/libraries/src/Table/User.php:104Copy
  • SELECT `g`.`id`,`g`.`title` FROM `icop0_usergroups` AS `g` INNER JOIN `icop0_user_usergroup_map` AS `m` ON `m`.`group_id` = `g`.`id` WHERE `m`.`user_id` = :muserid132μs1.68KBParams/libraries/src/Table/User.php:132Copy
  • SELECT * FROM icop0_jmap_headings WHERE `linkurl` = 'https://www.greatkenyanjobs.com/jobs/job-detail/job-Assistant-General-Manager-Product-Development-job-at-NCBA-Group-99748'132μs1.05KB/plugins/system/jmap/jmap.php:1135Copy
  • SELECT `original_text`, `target_text`, `original_text_regex`, `target_text_regex` FROM `icop0_jmap_text_replacements` WHERE `published` = 161μs1008B/plugins/system/jmap/jmap.php:508Copy
  • SELECT `value` FROM icop0_acym_configuration WHERE `name` LIKE "%regacy" OR `name` LIKE "%\_sub"432μs856B/plugins/system/acymtriggers/acymtriggers.php:430Copy
  • SHOW TABLES1.09ms8.82KB/libraries/vendor/joomla/database/src/Mysqli/MysqliDriver.php:678Copy
  • SELECT * FROM icop0_acym_plugin126μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT * FROM icop0_acym_plugin102μs2.14KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT `groups`.*, `groups`.title AS text, `groups`.id AS `value` FROM icop0_usergroups AS `groups`116μs1.36KB/administrator/components/com_acym/libraries/joomla/database.php:36Copy
  • SELECT configvalue FROM `icop0_js_job_config` WHERE configname = 'company_seo'175μs856B/components/com_jsjobs/models/configurations.php:103Copy
  • SELECT * FROM `icop0_js_job_config` WHERE configfor = 'jobsharing'198μs1.02KB/components/com_jsjobs/models/configurations.php:82Copy
  • SELECT name AS col FROM `icop0_js_job_companies` WHERE id = 550062μs856B/components/com_jsjobs/models/company.php:1832Copy
  • SELECT `session_id` FROM `icop0_session` WHERE `session_id` = ?131μs1.63KBParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:291Copy
  • UPDATE `icop0_session` SET `data` = ? , `time` = ? WHERE `session_id` = ?4.07ms912BParams/libraries/vendor/joomla/session/src/Handler/DatabaseHandler.php:318Copy