Assistant Customer Care Officer job at The County Government of Uasin Gishu
678 Days Ago
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Vacancy title:
Assistant Customer Care Officer

[ Type: FULL TIME , Industry: Public Administration, and Government , Category: Public Administration, and Government ]

Jobs at:

The County Government of Uasin Gishu

Deadline of this Job:
27 January 2023  

Duty Station:
Within Kenya , Uasin Gishu , East Africa

Summary
Date Posted: Friday, January 13, 2023 , Base Salary: Not Disclosed

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Learn more about The County Government of Uasin Gishu
The County Government of Uasin Gishu jobs in Kenya

JOB DETAILS:
Requirement for Appointment
• Diploma in Customer care/ Public Relations/Business Administration, Communication or its equivalent from a recognized institution.
• Pleasant personality & Good interpersonal skills and People Management skills.
• Knowledge & Competencies of Computer skills.

Duties and Responsibilities
• Assist in handling various routine inquiries received by phone and emails from internal and external stakeholders (Telephone management).
• Assist in directing queries to relevant officers and ensuring that feedback is given promptly.
• Assist in registering and handling customer complaints.
• Receiving walk-in clients.
• Capture and update Client’s data/ office records.
• Respond to clients enquiries through phone calls, messages and emails.

Job Experience: No Requirements

Work Hours: 8


Level of Education:
Professional Certificate

Job application procedure
Interested applicants should submit their applications online through the following job recruitment portal - https://jobs.uasingishu.go.ke  by close of business on Friday, 27th January, 2023. Only duly filled applications will be considered for shortlisting.

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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: 27 January 2023
Duty Station: Uasin Gishu
Posted: 13-01-2023
No of Jobs: 1
Start Publishing: 13-01-2023
Stop Publishing (Put date of 2030): 13-01-2065
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