Summary
Date Posted: Thursday, December 08, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
We are looking for a hungry, diligent, well organized, highly analytical individual to join our Risk department as an Area Collection Executive. The Employee will be responsible for leading the efforts and processes related to collections of our PAYG products in the field. He will also be responsible for giving advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.

What you would be expected to do
• Following up on the Area disabled accounts as shared by the regional CLE daily/weekly and effect payments/repossession.
• Training of area agents on how to effectively deal with repossessions and difficult customer collections issues.
• Investigating and Reporting collection gaps identified during field visits including but not limited to fraudulent activities identified in area of jurisdiction (Tampering, Fraudulent activities by agents)
• Organizing and effecting Area field collection visits, with agents, to their respective disabled customers.
• Regularly updating on the Area disabled customer status as per the agents’ follow up and field visitation outcomes.
• Any other task assigned by CLE/Credit Analyst

You might be a strong candidate if you
• Have a Diploma related to Finance, Community Development, Communication, Credit Risk Management or related fields.
• Possess at least 1 years of work experience in a similar position with field experience.
• Are enthusiastic about working in the field to drive collections, resolving issues, and enhancing the customer experience.
• Have a strong experience from Microfinance/ Fintech or banking background on Credit Collections debt recovery preferable.
• Have good analytical, communication & people skills


Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 12

Job application procedure

Interested and qualified? Go to Sun King (Formerly Greenlight Planet) on sunking.com to apply


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