Summary
Date Posted: Wednesday, October 05, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Key Responsibilities
• Create and maintain accurate and up-to-date applicant records. Create applicant folders for each applicant we are assisting
• Help applicants prepare the high-quality course and visa applications to increase the probability of the applications having successful outcomes
• Complete and submit high-quality course and visa applications on behalf of applicants
• Liaise with admissions teams and with immigration departments regarding applications and applicants
• Liaise with applicants regarding additional information required, and on matters relating to conditional and unconditional offers
• Manage and deliver exceptional customer service and experience
• Resolving Course Admissions and Visa Application Service Problems
• Oversee the service delivery of all aspects of the Admissions and Visa Application Support Service

Key Qualifications
• Diploma/Degree in Business Related Course
• At least 2 years of relevant experience in a similar role.
• Demonstrated a high level of computer literacy and proficiency in the production of high-level work using software such as Microsoft Office Applications, and online application portals, with the capability and willingness to learn new software packages as appropriate.
• Familiar with CRM systems and practices
• Proven customer support experience
• Ability to multi-task, prioritize and manage time effectively.
• Passion for personal development and personal growth
• Ability to stay calm when customers are stressed or upset.

Work Hours: 8

Experience in Months: 24

Level of Education: Postgraduate Degree

Job application procedure
• Send your application to vacancies@corporatestaffing.co.ke 

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