Summary
Date Posted: Monday, May 16, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Purpose of the Job
Manage Key Client Accounts and ensure customer delight by utilizing Minet’s expertise and resources.

The duties and responsibilities are:
Business Retention
• Relationship management with Influencers
• Understand the client’s priorities
• Draw up and ensure implementation of the client promise plan
• Ensure Stewardship meetings are held twice a year
• Seek Annual feedback from clients on service
Carrier Management
• Seek Appropriate wordings
• Develop Service Level Agreements
Operational
• Invoicing and collection of underwriter endorsements
• Issue policy documents to clients
• Audit policy documents to ensure they reflect the client’s expectations
• Grow accounts organically
• Claims Management
• Ensure Strategic Partnerships with Minet Global Partners
• Support Sales team
Key Result Areas
The accountability areas are as follows;
• Quality Service & relationship management
• Business Retention

Knowledge and Skills Required:
• The job holder must possess:
• Bachelor’s degree in relevant field of study
• A diploma in Insurance and additional qualification in ACII will be an added advantage
• 5 years’ experience in relevant or similar field
• Organizational and planning skills
• Interpersonal and communication skills
• Analytical skills
• Flexibility and adaptability
• Computer literacy and familiarity with standard office computer applications.
• Well-developed verbal, written and communication skills
• Good record-keeping skills
• Attention to detail


Work Hours: 8

Experience in Months: 60

Level of Education: Associate Degree

Job application procedure
Interested and qualified? Go to Minet Kenya on www.linkedin.com to apply

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