Summary
Date Posted: Friday, October 15, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Job title: Account Executive
Department : Corporate General Business
Position Reports to : AGM - Corporate Business Lines

Purpose of the Job
Manage Key Client Accounts and ensure customer delight by utilizing Minet’s expertise and resources.

Duties and Responsibilities
I. Business Retention
• Relationship management with Influencers
• Understand the client’s priorities
• Draw up and ensure implementation of the client promise plan
• Ensure Stewardship meetings are held twice a year
• Seek Annual feedback from clients on service
II. Carrier Management
• a) Seek Appropriate wordings
• b) Develop Service Level Agreements
III. Operational
• Invoicing and collection of underwriter endorsements
• Issue policy documents to clients
• Audit policy documents to ensure they reflect the client’s expectations
• Grow accounts organically
• Claims Management
• Ensure Strategic Partnerships with Minet Global Partners
• Support Sales team

Key Result Areas
The accountability areas are as follows;
• Quality Service & relationship management
• Business Retention

Knowledge and Skills Required
The job holder must possess:
• Bachelors Degree in a relevant field of study
• Diploma in Insurance (AIIK) or ACII
• 5 years’ experience in relevant or similar field
• Organizational and planning skills
• Interpersonal and communication skills
• Analytical skills
• Flexibility and adaptability
• Computer literacy and familiarity with standard office
• computer applications.
• Well-developed verbal, written and communication skills
• Good record keeping skills
• Attention to details

Work Hours: 8

Experience in Months: 60

Level of Education: Bachelor Degree

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Job application procedure
Interested candidates who meet the above qualifications to send their applications to recruitmentkenya@minet.co.ke by 22 October2021. Please indicate the job title as the subject.

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