Summary
Date Posted: Monday, November 30, 2020 , Base Salary: Not Disclosed

JOB DETAILS:
Sky-Swift is a modern agency that provides destinations and vacations with a touch of class. .

DUTIES AND RESPONSIBILITIES:
• Supervise call centre agents.
• Report to the call centre manager.
• Ensure calls are responded to at the appropriate time.
• Resolve and escalate customer’s issues on time.
• Carry out any other duties as when required by management.

Job Skills: Not Specified

Job requirements
• Bachelor’s Degree a plus
• At least 1 year experience in customer care.
• Must be an excellent communicator both in written and spoken. Proficient in Swahili & English, French and Arabic are an added advantage.
• Strong coordination skills and strategic mindset towards social media management. • Express communication, teamwork and collaboration skills.
• Ability to solve problems, think logically, and strive for development and continuous learning.
• Ability to work on multiple tasks simultaneously.

Job Education Requirements: Not Specified

Job Education Experience: Not Specified

Work Hours: 8

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Job application procedure
Send your application to hr@sky-swift.com 
NB: your subject is the position you have applied for.

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