Summary
Date Posted: Thursday, October 27, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

JOB RESPONSIBILITIES:
• Perform maintenance and service tasks for solar distributors
• Diagnose and repair solar products and their accessories
• Evaluate systems accurately for maintenance, warranty, design and other purposes
• Provide on-site and remote, Tier 1 troubleshooting for solar systems
• Collaborate closely with engineering team to resolve technical issues
• Identify solutions to resolve technical design problems
• Read and interpret blueprints, schematics, and wiring diagrams
• Provide training to distributors’ service/technical staff on how to identify and resolve issues, repairs, etc. specifically for our product range
• Provide training to distributors on how to instruct customers about process, usage, and maintenance
• Manage and resolve distributors concerns and issues in a timely manner; communicate and document progress to distributors and relevant company employees
• Develop positive and professional relationships with channel partners and service providers
• Develop knowledge of all solar products and systems that we manufacture
• Complete quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within reasonable timelines
• Maintain compliance with all Safety policies and practices

POSITION REQUIREMENTS:
• A Bachelor’s degree in an engineering of mechanical, electronic or related field
• Formal training in Solar installation
• At least a T1 ERC Certificate
• Electrician license is preferred
• Must be willing to travel for some projects to some possibly unfavourable locations;
• Proficiency in MS Office
• Very strong organizational and communication skills (both verbal and written)
• Able to work an adjusting schedule

Work Hours: 8

Job Experience: No Requirements

Level of Education: Bachelor Degree

Job application procedure
If you are up to the challenge, possess the necessary qualifications and experience, kindly send your detailed CV quoting the job title on the email subject “Solar Technician” to: vacancies@jantakenya.com 

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