Senior Manager Digital S&L Product Management job at KCB Bank Kenya
Website :
706 Days Ago
Linkedid Twitter Share on facebook

Vacancy title:
Senior Manager Digital S&L Product Management

[ Type: FULL TIME , Industry: Banking , Category: Business Operations ]

Jobs at:

KCB Bank Kenya

Deadline of this Job:
29 April 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Thursday, April 21, 2022 , Base Salary: Not Disclosed

Similar Jobs in Kenya
Learn more about KCB Bank Kenya
KCB Bank Kenya jobs in Kenya

JOB DETAILS:
The Position:
Reporting to the Head, Product Development, the role holder is responsible for management of the bank’s Digital Savings and Lending products portfolio as well as supporting execution of the bank’s long-term strategy to achieve our vision.
The role holder is a subject matter expert in financial services and payments with significant product management experience and will partner with cross-functional teams to set key objectives and deliver results.

Key Responsibilities:
• Define the bank’s digital savings and lending product portfolio strategy ensuring alignment to the division and the bank’s overall strategy to deliver set KPIs and seek peer and senior management alignment.
• Develop commercial models that directly impact top-line revenue and bottom-line operating costs while delivering best in class product experiences across our channels
• Coordinate the implementation of activities across assigned products in partnership with marketing and customer experience to drive customer engagement to grow NPS & reduce CES, grow product as per set KPIs
• Daily drive of the assigned lending portfolio performance in partnership with Strategy, Credit and Lending Risk teams to ensure customer uptake, utilization of limits, limits management, reduction in attrition & churn and effective recovery of customers with CVM teams.
• Deliver savings targets by defining activities to engage and retain deposits from both individuals and businesses within the wallets, tills, and bank accounts.
• Liaise with the vendors & technology teams to ensure correct definition, implementation, and documentation of product requirements for new products and customizations of existing to meet specific customer needs.
• Identify, document & implement changes for process improvement, in liaison with internal stakeholders from technology and other departments
• Interpret and analyze product performance, customer insights and market research data to evaluate ideas, suggestions and make recommendations to drive growth.
• Undertake coaching and mentoring for team members and provide leadership in execution of the division’s strategy.

The Person:
For the above position, the successful applicant should have the following:
• Bachelor’s degree in Business, Computer Science, Technology, or related field.
• Professional qualifications in any one of the following: Product Management, Project Management, AGILE Practices.
• 8 years relevant work experience with at least 4 years in Product Management and delivery of Consumer & Business products in a high growth environment.
• Experience in Project Delivery/ Management.
• Experience building relationships, networks & managing teams.
• Experience in the Financial Services, Sales & Service sector.
• Strong interpersonal and communication skill

Work Hours: 8


Experience in Months: 96

Level of Education:
Bachelor Degree

Job application procedure
Use the link below to apply.
https://ke.kcbgroup.com/component/new_kcb_careers/career/257


All Jobs

QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Corporate / Organisation Management jobs in Kenya
Job Type: Full-time
Deadline of this Job: 29 April 2022
Duty Station: Kenya
Posted: 21-04-2022
No of Jobs: 1
Start Publishing: 21-04-2022
Stop Publishing (Put date of 2030): 21-04-2065
Apply Now
Notification Board

Join a Focused Community on job search to uncover both advertised and non-advertised jobs that you may not be aware of. A jobs WhatsApp Group Community can ensure that you know the opportunities happening around you and a jobs Facebook Group Community provides an opportunity to discuss with employers who need to fill urgent position. Click the links to join. You can view previously sent Email Alerts here incase you missed them and Subscribe so that you never miss out.

Caution: Never Pay Money in a Recruitment Process.

Some smart scams can trick you into paying for Psychometric Tests.