Summary
Date Posted: Wednesday, July 27, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Purpose:
• To generate revenues and maintain relationship from the banking sector.

Primary Responsibilities:
• Generating new business from the Banking sector as per the set targets;
• Servicing existing client Banks;
• Training new and existing clients on various CIC products;
• Attend to customer queries and complaints;
• Liaising with the various departments to ensure timely service delivery to the client;
• Attend and participate in the various key activities in the department;
• Providing timely and accurate quotations within the stipulated turnaround times;
• Gathering market intelligence to ensure updated product offering
• Participate in the preparation of annual revenue budget;
• Follow up to ensure renewals are at the acceptable rate;
• Liaising with service providers to ensure timely customer service;
• Promoting CIC Group brand.

Person Specifications
Academic Qualifications
• Bachelor’s degree in Commerce or in a related field

Professional Qualifications
• Certification in either of the following; ACII, AIIK or COP

Experience
• Up to two (2) years’ relevant experience

Skills and Attributes
• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Excellent customer care skills
• Good negotiation skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure
• Interested and qualified? Click here to apply

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