Summary
Date Posted: Thursday, January 13, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Quality Assurance Coordinator – Laboratory Services - ()

Description
The Quality Assurance Coordinator – Laboratory services will coordinate Equity Afia laboratory quality assurance initiatives as part of the QA team. They will contribute to establishment & maintenance of quality standards and procedures with an aim of implementing quality management systems for clinical services offered by Equity Afia


They shall be responsible for:
1. In Liaison with the head of clinical services, develop and implement a formal clinical quality and patient safety program
2. Monitor the implementation of clinical safety program in the laboratory department
3. Drive the development and implementation of comprehensive care strategies, initiatives and programs that will lead to the achievement of quality patient care and growth.
4. Providing guidance to franchise owners and ensure an effective staff management process for the facilities in place and is operational; recruitment, induction/orientation, training, performance management, discipline and growth and development, while keeping clinical staff current with up-to-date clinical information and practices
5. Ensuring that laboratory operations comply with established standards and regulations
6. Implement continuous medical education programs for laboratory staff across the Equity Afia network
7. Initiate an annual budget plan to run the laboratory quality programs
8. Support the procurement processes of clinical items for the medical centres
9. Conduct internal and external controls to monitor the performance of the section and take prompt action to maintain quality service
10. Monitor the implementation of safety program in the department
11. Ensure all incidences are captured, investigated, and resolved as well as implementing preventive measures to prevent potential occurrences
12. Maintain communication with accrediting and regulatory bodies.
13. Auditing compliance and conducting all scheduled and random audits of Equity Afia clinics.
14. Advice the Head of Clinical Services on unfavourable trends in unmet indicators for timely remedial action
15. Lead Equity Afia clinics in conducting Root Cause Analysis (RCA) and implementation of preventive/corrective action.
16. Identify & leverage on opportunities for continuous quality improvement and process reengineering to optimize operational efficiency and patient care at the Equity Afia facilities

Qualifications
1. Higher Diploma or BSc in medical laboratory sciences or equivalent
2. Quality or Health Services Management background, Master’s Degree - MBA, MPH, MSc would be advantageous
3. At least 7-years’ post-qualification experience in a busy medical lab setting
4. At least 2 -years’ experience implementing quality management systems in a busy clinical set up
5. Membership and duly licenced by a professional body (Kenya Medical Laboratory Technologies and Technicians Board)
6. Good ISO/GCLP, CAP, POCT, Blood Bank and JCIA quality system knowledge

Competencies
1. Experience in supporting healthcare as a business.
2. Process Management: Experience in basic process management tools and techniques required
3. MS Office proficiency, very good data analytical, presentation & report writing skills
4. In-depth understanding of good clinical practice requirements.
5. Excellent problem-solving skills and demonstrated ability to manage multiple tasks.
6. Good leadership/people/ team skills
7. Ability to manage own workload and prioritize effectively.
8. Effective time management and organizational skills

Work Hours: 8

Experience in Months: 84

Level of Education: Postgraduate Degree

Job application procedure
Interested and qualified? Go to Equity Bank Kenya on equitybank.taleo.net to apply

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