Summary
Date Posted: Monday, December 26, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Duties And Responsibilities
Under the direct supervision of Chief of Visitors Service, Nairobi, the incumbent will be responsible for the following tasks: Conduct tours of the United Nations Office at Nairobi

Conduct Tours And Briefings
• Conduct tours of the United Nations Office at Nairobi
• Give briefings and presentations about the United Nations and topics linked to the work of the UN (online or in-person).
• Explain the structure and current functions of the United Nations as well as rules of procedure of the Principal Organs of the United Nations and subsidiary bodies.
• Describe recent actions taken by United Nations bodies, especially UNEP and UN-Habitat and statements made by them or by the Secretary-General.
• Answer questions, precisely and diplomatically, concerning political, economic, and social matters connected with the work of the United Nations.
• Provide historical information regarding UNON and its buildings, including the significance of gifts donated by Member States and by other entities.
• Observe visitors' behavior and traffic on the tour route and report any security and safety concerns.
• Conduct special tours and briefings for new UN recruits, delegates, military personnel, visiting affiliates such as NGOs and corporate executives, VIP guests, and students from elementary to graduate level.
• Provide information adapted to the various cultural backgrounds, educational levels, and special interests of the groups visiting.

Preparatory Work
• Attend briefings provided by the Visitors Service in order to keep abreast of current developments and gets guidance on how to address certain issues.
• Review press releases and other official UN information material for information.
• Maintain up-to-date knowledge of events relating to political, security, humanitarian, human rights and development issues by monitoring daily situation reports as well as local and international news.
• Request and attend special briefings from high-ranking UN officials/experts on specific UN-related issues.
• Develop and update materials aimed at presenting the work of the UN to a broader public; or at promoting and marketing the Visitors Service vis-à-vis its target audiences.
• Engage with the Visitors Service's target audiences (via e-mail, social media, newsletters, etc.) in order to inform about the VS services and facilitate tours and briefings.
• Prepare and translate tours in different languages.
• Perform other duties as may be assigned.

Qualifications/special skills
• A minimum of one year of experience in Public Communications is required.
• Profound knowledge of the history, structure and work of the United Nations is desirable
• High level of customer orientation and patience is desirable
• Good presentation skills and outgoing flexibility is desirable
• Flexibility to adapt working hours according to demand is desirable
• Photography and social networks writing is desirable

Languages
• Fluency in oral and written English, French and Chinese(Mandarin) is required. Knowledge of German and other UN languages is desirable

Education Requirement: No Requirements

Work Hours: 8

Experience in Months: 12

Job application procedure
• Interested and qualified? Click here to apply

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