Job Summary

This role is responsible for administration and maintenance of organisation wide Data Warehouse

Key Responsibilities

• Maintenance, development, deployment and scheduling of ETL (Extract, Transform and Load) workflows in the data warehouse ecosystem
• Maintenance, development and deployment of Business Intelligence(BI) catalogues/reports/dashboards in the data warehouse ecosystem
• Maintains the data warehouse architecture and all related documentation
• installation, upgrading, patching, migration and decommissioning of all the systems/tools within the data warehouse ecosystem
• Reviews backup designs and recovery policies and documentation for the Data warehouse
• Ensures Data Quality and Integrity of the data warehouse is maintained.
• Integration of diverse data sources with the data warehouse.
• Works with Techno-Functional consultants to identify and understand Source Data Systems.
• Uses Business Intelligence tools and OLAP cubes to generate analytical reports on large volumes of data
• Monitors and performs tuning of data warehouse ecosystem
• Manages user requests for reports extraction and data mining
• Carries out configuration and testing of data warehouse ecosystem
• Manages the execution of data loading scripts.
• Ensures all activities are in conformity with established policies and procedures that will sustain database system’s availability, security and recoverability
• Liaises with other section/s in regards to capacity Planning and ensuring optimal utilization of the data warehouse resources.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic Qualifications 

Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Professional Qualifications 

Required Certification

• Certification in Database administration.

 The following certifications/training will be an added advantage:

• Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer
• IT Governance e.g. COBIT 5 or ITIL
• Web Application Servers i.e. Tomcat and JBOSS, Web Logic
• ETL Tools e.g Informatica Power Center, Oracle Data Integrator, etc
• BI Tools e.g OBIEE, PowerBI, etc

Relevant Work Experience

• Have at least three (3) years working experience in management of data warehousing & BI in a busy environment

Skills Required   

• Sound experience in Database Administration
• Experience in managing ETL tools such as Informatica Power Centre or ODI.
• Experience in managing BI tools such as Oracle BI/Power Bi.
• Experience in Programming/scripting languages such as SQL, PL/SQL or other programming languages (Perl, PHP)
• Experience in administration of Engineered Systems e.g Oracle Exadata, Oracle Exalytics will be an added advantageAbility to install and configure Linux/ Windows installations

Competencies Required       

• Excellent listening and communication skills
• Be proactive with good analytical and problem solving skills
• Good team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision

Job Summary

This role is responsible for installation, configuration, operation and maintenance of databases

Key Responsibilities

• Undertakes planning for database installations.
• Carries out database software installation and configuration
• Performs software upgrades and patching.
• Manage database performance and capacity through regular tuning, optimization, archiving and taking remedial actions as necessary.
• Implements database security as per security policy
• Develops strategy for database backup, testing and recovery
• Undertaking data Backup, testing and Recovery
• Carries out database changes and updates during deployments of application releases.
• Monitor database health condition and ensure resolution of any issues arising.
• Performs appropriate database sizing activities and capacity planning
• Executes data extraction for reporting as per user requests.
• Ensure conformity to ISO (9001:2015 and 27001:2013) and data security requirements

Academic Qualifications 

Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Professional Qualifications 

Required Certification

• Certification in Database administration.
• Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer

The following certifications will be an added advantage:

• IT Governance e.g. COBIT 5 or ITIL
• Data Warehousing and Business Intelligence
• Project Management  

Relevant Work Experience

• Have at least three (3) years hands-on experience in RDBMS installation, tuning and troubleshooting in a busy environment.
• Have working experience in Unix and Windows operating systems in a busy environment

Skills Required   

• Ability to manage enterprise databases on RDBMS like Oracle, Postgress, MySql and MS SQL Server.
• Demonstrate ability to diagnose and performance tune databases for optimal performance
• Experience in Programming/scripting languages such as SQL, PL/SQL
• Ability to install and configure Linux/ Windows installations

Competencies Required       

• Excellent listening and communication skills
• Be proactive with good analytical and problem solving skills
• Good team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision

Job Summary

This role is responsible for administration and maintenance of organisation wide Data Warehouse ecosystem

Key Responsibilities

• Manages day-to-day operations of Data Warehouse and BI Team and supervision of staff in this Unit.
• Plans and reviews systems deployment and performance requirements.
• Administers the data warehousing environment, including installation, configuration, security, testing, data growth, performance and troubleshooting, platform upgrades, support agreements and disaster recovery.
• Develops, tests and deploys extraction, transformation, and load (ETL) processes.
• Manages scheduling of ETL processes.
• Manages the Data warehouse and Business Intelligence IT Infrastructure.
• Oversees the evaluation, design and implementation of database enhancements.
• Integration of diverse data sources with the data warehouse.
• Ensure quality and integrity of Data Warehouse is maintained.
• Liaises with other section/s in regards to capacity Planning and ensuring optimal utilization of the database system resources.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic Qualifications

Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Professional Qualifications

Required Certification

• Certification in Database administration.

The following certifications/training will be an added advantage:

• Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer
• IT Governance e.g. COBIT 5 or ITIL
• PRINCE2
• ETL Tools e.g Informatica Power Center, Oracle Data Integrator, etc
• BI Tools e.g OBIEE, PowerBI, etc

Relevant Work Experience

• Have at least four (4) years’ working experience in management of data warehousing & BI in a busy environment; one (1) of which should have been at a supervisory role

Technical Skills Required 

• Sound experience in Database Administration.
• Experience in managing ETL tools such as Informatica Power Centre or ODI.
• Experience in managing BI tools such as Oracle BI/Power Bi.
• Experience in Programming/scripting languages such as SQL, PL/SQL or other programming languages (Perl, PHP)
• Experience in administration of Engineered Systems e.g Oracle Exadata, Oracle Exalytics will be an added advantage

Competencies Required       

• Excellent listening and communication skills
• Be proactive with good analytical and problem solving skills
• Good team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision
• Report writing skills

Job Summary

Responsible for planning, installation, configuration and management of systems and applications software at secondary and DR sites.

Key Responsibilities

• Develops and regularly reviews guidelines and methods for the installation and management of the operating systems and applications in secondary and DR sites.
• Installs, configures and maintains systems and utility software.
• Performs systems monitoring and takes corrective actions
• Performs troubleshooting as required and leads problem-solving efforts including engaging vendors and other support personnel and/or organizations.
• Develops system and application implementation plans, customises scripts and testing procedures to ensure operational reliability.
• Develops and implements procedures to maintain systems security and protect systems from unauthorized use and user abuse as per security policy.
• Develops procedures, programs and documentation for backup and restoration data, applications and configuration settings.
• Oversees backups, testing of backups and restoration of data and services.
• Implement security controls in systems/applications thus ensuring confidentiality and integrity of data.
• Participate in the formulation of IT policies, practices and procedures
• Participate in the formulation of IT policies, practices and procedures
• Works closely with Assistant Manager, systems administration at Primary site to ensure business services continuity.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic and Professional Qualifications 

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Professional Qualifications 

Required Certification

• Red Hat/Unix/Linux Certified Systems Administrator/Microsoft Certified Engineer

The following certifications will be an added advantage:

• IT Governance e.g. COBIT 5 or ITIL
• PRINCE2
• Web Application Servers i.e. Tomcat and JBOSS, Web Logic
• Virtualization software training i.e. VM Ware, Citrix, Hyper-V

Relevant Work Experience

• Have at least Four (4) years working experience in Unix and Windows operating systems in a busy environment, with at least one (1) year at supervisory level.
• Experience in administration of SAN switches, servers and associated technologies.

Technical Skills Required   

• Ability to manage large systems installations including mix of Operating system, databases and applications
• Ability to secure installations including planning for and ensuring business continuity.
• Ability to manage SAN systems.
• Ability to administer leading e-mail systems

Competencies Required       

• Excellent listening and communication skills
• Be proactive with good analytical and problem solving skills
• Good team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision
• Report writing skills

Job Summary

This role is responsible for installation, configuration, operation and maintenance of systems and applications software in the data centre.

Key Responsibilities

• Conducts software installation and configuration.
• Undertakes Software upgrades and patching.
• Carries out application deployment.
• Performs System monitoring, troubleshooting and tuning.
• Set up and configuration of information systems environment
• Respond to requests in accordance with established procedures
• Implements systems security configurations as per security policy.
• Develops strategy for data backup, testing and recovery
• Implementing Backup and Recovery procedures
• Backups monitoring and testing
• Develops scripts to automate routine system functions where applicable.
• Manages Administration of mail and collaboration services.
• Develops procedure manuals for the unit.

Academic Qualifications 

•  Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field.

Professional Qualifications

Required Certification

• Red Hat/Unix/Linux Certified Systems Administrator/MCSA Certification – Microsoft Certified Systems Administrator

The following certifications will be an added advantage:

• IT Governance e.g. COBIT 5 or ITIL
• Oracle Certified Administrator
• SAN storage management
• JBOSS/Weblogic Administrator
• CCNA Certification – CISCO Certified Network Associate

Relevant Work Experience 

• Have at least three (3) years working experience in UNIX and Windows operating systems in a busy environment.

 Skills Required  

• Experience in administration of SAN switches, servers and associated technologies.
• Ability to install and configure Linux/ Windows installations.
• Ability to manage large systems installations including mix of Operating system, databases and applications
• Ability to secure installations including planning for and ensuring business continuity.
• Skills in working with information management tools.
• Ability to manage SAN systems.

Competencies Required    

• Excellent listening and communication skills
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Be proactive with good analytical and problem solving skills
• Team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision

Job Summary

This role is responsible for performing software installation and configuration, systems monitoring, performance tuning, troubleshooting and securing systems.

Key Responsibilities

• Configure servers as per user requirements.
• Installs, configures and maintains software
• Implements relevant software updates and patches and service packs on servers to ensure they are up to date;
• Monitors system performance and address potential issues to ensure services are available;
• Deploys application software releases as per deployment instructions
• Maintains documentation for server parameters and system settings.
• Reviews documented processes and procedures including server inventory.
• Provides technical assistance and subject matter expertise to Authority applications developers and testers.
• Implements security procedures to secure systems.
• Performs backup operations and recovery.
• Ensure conformity to ISO (9001/2015 and 27001/2013) and data security requirements.

Academic Qualifications 

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology, Electrical / Electronic Engineering, Telecommunications or any other IT related field. 

Professional Qualifications 

Required Certification

• Red Hat
• Unix
• Linux Certified Systems Administrator
• Microsoft Certified Engineer

The following certifications will be an added advantage:COBIT 5

• ITIL
• PRINCE2
• Web Application Servers i.e. Tomcat and JBOSS, Web Logic
• Virtualization software training i.e. VM Ware, Citrix, Hyper-V

Relevant Work Experience

• Have at least One (1) year working experience in Unix/ Linux/Windows operating systems in a busy environment

Technical Skills Required   

• Ability to implement servers and storage virtualization.
• Ability to plan and set-up server installations including security hardening and software patching.
• Experience in administering e-mail systems
• Ability to install and configure Unix/Linux/ Windows installations.
• Ability to manage systems installations including mix of Operating system, databases and applications
• Skills in Business continuity management
• Skills to administer Web Application Servers i.e. Tomcat and JBOSS, Web Logic
• Ability to manage databases on RDBMS like Oracle, Postgres, MySql and MS SQL Server

Competencies Required       

• Excellent listening and communication skills
• Ability to interact confidently with users to establish what the problem is and explain the solution
• Be proactive with good analytical and problem solving skills
• Team player
• Ability to pay attention to details
• Ability to prioritize competing work commitments and deliver on time
• Passion for innovation and creativity
• High levels of integrity
• Ability to work under minimum supervision