Role Purpose:

Save the Children International (SCI) is looking for a reporting analyst to work across 2 of our key global initiatives for 2023. The role holder will collaborate with key stakeholder groups within the Save the Children Member Offices and Global Fundraising Hub to support our Global Shared Services for CRM and Supporter Engagement Analytics Projects. This person will work closely with our members around the world and fundraising hub to help define aspects of a standardised fundraising data model and agree core data definitions that will drive our new Global CRM Product design and development in 2023 and beyond. The role will also support developing data models and analytical dashboards for supporter engagement capabilities potentially including outreach personalization and other next-generation capabilities.

EXPERIENCE AND SKILLS

Essential 

• Previous experience as a Reporting or Data Analyst (or other relevant experience)
• Designing reports and dashboards in Power BI or other Business Intelligence tools
• CRM experience with Salesforce being an advantage
• Have worked on global, multi-location projects where standardisation of local versus global requirements has been a focus
• Advanced Microsoft Excel/Word & PowerPoint including the use of Macros, Pivot Tables and producing visualisations
• Ability to capture and document requirements and then translate into deliverables
• Have worked on projects that use data warehousing or cloud based computing (Azure or similar)
• Passion for data and highly developed analytical and problem-solving skills
• Proven experience of delivering projects on time and to budget
• Excellent communication and presentation skills
• Excellent organizational and time management skills
• Meticulous attention to detail
• Fluent in English

Desirable

• Previous experience working in an International Non-Governmental Organisation
• Understanding of marketing/fundraising techniques and KPIs
• Exposure to CRM systems and knowledge of the data architecture

Role Purpose:

In order to achieve our global breakthroughs for children by 2030, the Save the Children movement has committed to significantly changing the way we work – a core component of which is to shift power to local and national actors. Our Localisation ambition – ‘Local to Global for Impact’ - is an ambitious, multi-year, transformational journey that will see us – and the wider sector - deliver more, better, and fairer impact through context-responsive, locally-designed, locally-led and locally–owned programs for children. We will achieve this by addressing fundamental challenges in the way current aid is delivered to enable and facilitate local actors’ own access to global resources for maximum impact – and we will overcome blockers within our own organization that currently prevents this from happening.

The Localisation Initiative was originally formed to define the strategic approach to Localisation and the high level roadmap for its realization. We are now entering the next phase of the transformation – with the team being given a mandate to accelerate the pace at which we will be able to meet the movement’s Localisation ambition. It consists of a small number of dedicated resources tasked with overcoming a number of blockers to Localisation that currently exist across the movement.

The Localisation Initiative Lead will be accountable for ensuring the timely and quality delivery of key outcomes across prioritised workstreams, as well as to ensure meaningful engagement and buy-in from key stakeholders across the movement. The 3 priority areas of focus in 2023 will be - Culture and Organisation, Funding and Compliance. This role requires both high-level engagement with Member CEOs and Senior Leadership Teams at country, regional and global levels to generate strategic buy-in, as well as hands-on project management skills to ensure the delivery of tangible results in terms of removing the current blockers to Save the Children meeting our Localisation ambition.

The immediate focus will be to establish and mobilise the initiative team and setup the required governance to deliver the priorities. The Localisation Initiative Lead will ensure that identified key stakeholders at all levels understand requirements and expectations on them to fully engage in delivering 2023 localisation work packages. S/he will ensure leadership alignment and understanding on the global ambition, strategic direction, and roadmap to mobilise organisational-wide resources and support for this multi-year transformation. S/he will be responsible for project management by ensuring resources are well-planned and managed; initiative plan is regularly reviewed; initiative team members are well supported to deliver their tasks; risks and issues are identified and addressed; and key outputs and outcomes are delivered according to plan.

EXPERIENCE AND SKILLS

Essential:

• Experience leading a project focused on making changes to operating structures and procedures for an organisation across multiple geographic locations including those with complex labour laws. It is essential this includes experience managing the associated legal, staffing and system requirements
• Experience leading the rollout of a global standardised process and solution in Save the Children or equivalent type of organisation
• A track record of successfully managing projects in terms of core Project Management activities as well as managing the associated change
• Demonstrable experience and in-depth knowledge of programme and project practices and standards
• A proven ability to deliver projects on time / on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
• Proven experience of using and leading change management activities including change impact
• A proven ability to apply excellent analytical and problem solving skills, and to work collaboratively to deliver of effective solutions to project related issues. This will include taking on hands on analysis activities to support the wider (small) team as required
• Highly developed organisational awareness and ability to understand sensitivities within a complex multi-stakeholder structure; and think creatively and strategically to overcome obstacles to cooperation and progress
• Team leadership capabilities to support and guide team members and ensure they are clear on their responsibilities and are held to account for their delivery
• Strong business requirements collection, and process/workflow analysis skills
• Excellent communication skills (written & oral English), including the ability to communicate and influence at all levels of the organisation
• Able to demonstrate instances of initiative that have delivered organisational benefits
• Cultural awareness and experience of delivering solutions internationally

Desirable:

• Experience of working on Organisation Design projects
• Non-profit sector knowledge/experience
• Proficiency in a second core language of Save the Children (French, Spanish, Portuguese or Arabic)

As the Localisation Financial Analyst, you will lead on key analytical outputs and provide strong analytical support to the Localisation Initiative team. The scope of this role spans leading on both data collection/ assimilation/ analysis, as well as implementing data controls/ quality and process improvements.

EXPERIENCE AND SKILLS

Essential:

• Ability to understand and manage stakeholder drivers and project expectations
• At least 5+ years of experience in financial/ data analysis, ideally within the NGO sector
• Highly organised and methodological approach to work
• Experience of leading analysis outputs and working with financial and other key data sets, preferably in an accountancy, actuarial, risk or auditing capacity
• A proven ability to deliver to the highest standards in a fast-paced and complex environment, with high quick turnaround times
• Ability to work independently and judge when to ask for advice or inputs
• Excellent communication skills (written & oral English), including the ability to communicate and present both at a technical and non-technical level
• Strong interpersonal skills, including the ability to negotiate/mediate; to facilitate the resolution of conflicting data/ financial analysis
• Proven experience of working effectively with senior management and presenting analysis in a compelling manner to senior leadership
• Advanced analytical and problem solving skills
• Ability to support the creation of compelling business cases/ projects with accurate cost and effort estimations
• Excellent understanding of business complexity and project interdependencies
• Intellectual curiosity and the ability to question thought partners across functional areas
• Proven experience in facilitating productive workshops, preferably in multi-cultural contexts
• Ability to effectively prioritise work and agree priorities with the Project Lead/ Manager
• Demonstrates a strong work ethic and able to take the initiative and ownership to deliver value to the business
• Cultural awareness and experience of delivering solutions internationally

Desirable:

• Non-profit sector knowledge/experience (especially international development projects)
• Second language – French, Spanish or Arabic