Purpose of role:

The position is responsible for leading the use of data, data analytics, and data science to ensure Living Goods and its partners deepen impact, continuously learn, improve, build, and communicate compelling evidence of strengthened community health systems, high-impact community health practices, and ultimately improved RMNCH outcomes.

Key Responsibilities:

Strategy:

• Co-develop LG´s data roadmap with the program teams, the MEL team, and the digital health team to improve programs' efficacy and efficiency.
• Identify and prioritize key opportunities for deep dive analytics.
• Identify and develop data-related strategic partnerships aligned with the strategy of the organization.
• Collaborate with the tech team to build necessary data architecture to enable robust data science and analytics.

Analytics:

• Collaboration with the Program Teams, the Global Senior MEL Manager, and the Research Manager to prioritize analytics and evidence generation for the organization.
• Drive and conduct high-quality deep dive analytics that strengthens program impact and design as well as innovations and generate additional evidence for program improvement and advocacy.
• Provide technical support to data-related innovations in line with Living Goods Innovation Strategy.
• Leverage a range of statistical and analytical tools to transform the use of data and analytics across Living Goods into a strategic capability and enabler of improved service delivery and cost efficiency.
• Provide technical support to the MEL and Research team to enhance the implementation of the Living Goods MEL framework and strengthen data quality.

People Management:

• Recruit and manage the data analytics and data science team and consultants and ensure strong coordination of different workstreams with the different departments.
• Set up effective shared services and ways of working for the data analysts’ team to provide high-quality and effective cross-functional and cross geography support.
• Strengthen analytical capability across the organization.
• Bring out the best in people and build a culture of high performance and engagement in line with the organization’s values.

Business Development & Advocacy:

• Contribute regularly to proposals, reporting, advocacy briefs, and other external communications that rely on robust analysis, visualization, and interpretation of data.
• Conceptualize and initiate new, creative, and effective ways to tell impactful stories with our data to drive our fundraising and advocacy goals.
• Represent the organization with funders, and partners and as part of conferences when necessary and relevant.

Qualifications & Experience Required

Qualifications:

• Bachelor’s degree plus a Professional qualification in Statistics, Data Science, Health Economics, Epidemiology, Monitoring & Evaluation, and Public Health.

Experience:

• Minimum of ten (10) to 12 (twelve) years of relevant experience.

Competencies & Attributes:

• Data analysis and management using statistical packages including SPSS, Stata, R-Studio, Python, and My SQL. 
• Good Interpersonal skills, Communication, Collaboration, and ability to speak simply about complex data issues.
• Beyond technical skills, proven and strong People management and leadership skills.
• Bilingual with French as a desirable language.

We are looking for someone who can: 

• Be a part of the Core Digital Health Leadership Group and work closely with the Chief Digital Health Officer (CDHO) to implement and realize the digital priorities and roadmap of the organization.
• Provide technology leadership and strategic direction to the in-house Global Software Engineering (GSE) team and third-party technology partners.
• Participate and contribute to organizational strategic conversations and accordingly refine and implement the technology roadmap for LG.
• Develop an understanding of organizational goals, requirements, and framework  and /or Workplan to translate those requirements into software / technical end-products. 
• Work in alignment with internal and external stakeholders to deliver projects on time, with high quality, and that meet client needs. 
• Be the team’s representative among senior and project leadership, effectively managing upwards and downwards. 
• Develop and deliver regular communication including software delivery status and risks to senior management. 
• Lead and manage the GSE team in terms of development, work planning/resourcing, mentorship, and team upskilling in alignment with their career goals and organizational future needs. 
• Lead and manage the GSE team in terms of development, workload/resourcing, mentorship, and upskilling in alignment with their career goals and organizational future needs. 
• Lead the GSE team to assess, recommend/decide on what needs to be stopped, and what needs to be built as in-house skillsets from the technology landscape to support the stakeholder requirements. 
• Be a leader who has built effective teams that deliver results, technical experts, managers, and future leaders. 
• Plan and lead the diversification of technology skillsets within the team to realize the organizational strategic objectives and targets.

Key Responsibilities 

• Lead and own the software design, development, and delivery component in LG’s Digital Health Department to provide high-quality, reliable, scalable, available, and secure software / digital systems. 
• Collaborate with software engineering staff to define and implement reliable, robust, scalable, efficient, and secure architectures operating preferably in a cloud environment.
• Create and execute key strategies to meet business outcomes and manage strategic relationships. 
• The ability to engage and constructively influence the C-level stakeholders for technical discussions and decisions. 
• Define and manage the entire software development lifecycle in an agile delivery environment focusing on continuous deployment at pace while maintaining the quality and performance of software systems including supporting systems in production, responding to production incidents, and managing unplanned work.
• Develop/refine and implement the ‘Build, Borrow, Buy’ framework to develop and support decision-making for when we deliver value on technology by building solutions in-house and when we partner with other providers. The long-term objective is to strengthen and diversify the in-house skillsets of the GSE team to master a suite of proven technology platforms including the emerging technology horizon.
• Grow, mentor, manage and inspire a growing team of software engineers, providing clear and constructive feedback and creating opportunities for learning and growth. This would include the assessment and development of a balanced technology skillset portfolio across both in-vogue and emerging technologies landscapes.
• Strategic collaboration with senior management and stakeholders (e.g. Health, Operations, Innovation, Business Development, etc.) to define and build new features and products.
• Implementation of effective project management capabilities in the GSE team in order to manage technology deliverables and commitments to teams.  
• Provide regular and periodic reports, updates, and insights to CDHO for necessary decision-making and owning the risk register on the software engineering and development front.

Qualifications:

• BS/MS in Computer Science, Engineering, or related field.
• 10+ years across software engineering with a focus on high-performing, innovative/creative, and consumer-facing applications and platforms.
• 6+ years of leadership experience of which 4+ should be direct management experience of a medium-size team (15+).
• Previous hands-on experience developing web / mobile applications, and transactional platforms from requirements gathering to delivery and support.
• Proven ability to efficiently manage all aspects of the software development lifecycle in an Agile environment particularly multi-tier data-driven applications. 
• Has a strong Software Engineering background (knowledge in Java, Android, etc.) and deep knowledge of agile development practices, automated builds, continuous integration, and Cloud and container infrastructure including micro-services. 
• Comfortable with integration, extension, and modification of open-source tools.