Deadline of this Job: 08 January 2023
The successful candidate will play a key role in ensuring streamlined ways of working across the organisation, effective leadership and stakeholder engagement based on the priorities of the Chief Executive. The postholder will oversee the operation of the CEO Office and assist in various aspects of organisational administration and development.

EXPERIENCE AND SKILLS

• Strong management and organisational skills
• Strong critical thinking and analytical skills. Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
• Experience of successfully operating in a complex, federated global organisation and an international environment with people from diverse backgrounds and cultures
• Effective communication and presentation skills
• Highly developed interpersonal, influencing and negotiating skills
• Proven track record of effectively interacting with senior leaders
• Ability to work collaboratively across teams
• Good understanding of internal management processes such as budgeting and performance management
• Fluent spoken and written English. Additional languages, particularly Spanish, Arabic, French valued.

Deadline of this Job: 03 January 2023
The Design Lead role sits within the Project and Change Management team that is part of the Transformation Delivery Department within Save the Children International. As the Design Lead within our Global Shared Services for CRM project, you will be accountable for managing the design of the Core CRM product with Salesforce NPSP as well as the Target Operating Model that will deliver Shared Services for CRM accessible across our movement. You will ensure that this is delivered in line with the required timelines and cost constraints. This includes ensuring we have clarity on the scope of the project, we have a structured approach to requirements gathering and solution design and a set of design workshops that incorporate the required business owners that are structured appropriately to achieve the required outcomes.

EXPERIENCE AND SKILLS

Essential 

• Strong interpersonal skills, including the ability to negotiate/mediate; to facilitate the resolution of conflicting business requirements
• Advanced analytical and problem solving skills
• Excellent understanding of business complexity and project interdependencies
• Intellectual curiosity and the ability to question thought partners across functional areas
• Proven experience in facilitating productive workshops, preferably in multi-cultural contexts
• Ability to effectively prioritise work and agree priorities with the Project Manager
• Experience working with a standardised Business Analysis methodology and associated processes and tools
• A demonstrable an eye for detail, problem analysis and resolution skills
• Demonstrates a strong work ethic and able to take the initiative and ownership to deliver value to the business
• Cultural awareness and experience of delivering solutions internationally
• Demonstrable ability to challenge the user-friendliness of set up, requirements and design for implementation and regular usage
• Excellent communication and interpersonal skills. Engaging as well as assertive, influencing and negotiating
• Experience leading small teams
• True passion for results, responsibility and proactivity
• Excellent communication skills, fluent in English

Desirable

• Project delivery experience relating to Salesforce CRM
• Non-profit sector knowledge/experience
• A second language. Preferably French, Spanish or Arabic.

Deadline of this Job: 03 January 2023
The role holder will be responsible for establishing and maintaining the required project and portfolio management reporting including risk and issues logs, dependencies, status updates etc. In addition, they will manage the Project Management deliverables as part of the defined Save the Children Project Lifecycle examples including the Project and Assurance Plan. The role will also be required to work closely with the Business Analyst, Member Project Teams, Change teams and External Vendors.

EXPERIENCE AND SKILLS

Essential 

• Previous experience of delivering projects focused on the transformation journey of a Customer Relationship Platform for a global organisation
• Extensive track record of successfully managing projects and programmes with multi-location roll outs and accountability for both technology configuration and deployment, integration, business process, change and infrastructure activities
• Experience in establishing and embedding Agile methodology to deliver successful projects
• Demonstrable experience and in-depth knowledge of programme and projects practices and standards (SCRUM, and others like Prince2, etc.)
• Proficient demonstrable skills in managing and reporting on a project in compliance with a project delivery methodology in conjunction with a PMO function
• Proven ability to deliver projects on time / on budget, using project management processes and tools including risk management, benefits management, financial management and quality assurance
• Strong understanding of scope and change management
• Comprehensive management and influencing skills with experience of working with senior level executives
• Ability to resolve issues swiftly and decisively whilst safeguarding standards and procedures
• Strong team leadership with the ability to motivate and mobilise individuals outside their reporting line
• Strong business requirements collection, and process/workflow analysis skills including understanding of traceability
• Excellent communication skills (written & oral English), including the ability to communicate and present to all levels of the organisation
• Able to demonstrate instances of initiatives that have delivered organisational benefits
• Cultural awareness required for international delivery
• Experience in managing offshore project team members

Desirable

• Project delivery experience relating to Salesforce CRM
• Non-profit sector knowledge/experience
• Proven experience of using and leading change management activities including change impact assessment, stakeholder management, managing resistance, building change capacity, designing and defining roles and responsibilities.