Vacancy title: IT Assistant

Jobs at: BURN

Deadline of this Job:
25 May 2022  

Summary
Date Posted: Wednesday, May 25, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
About the role
Burn is looking for an IT Assistant who will be responsible for carrying out specific tasks – as defined by the IT Manager

Duties and responsibilities
• Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
• Support development and implementation of new computer projects and new hardware installations.
• Diagnosing and fixing problems or potential problems within the network and its hardware, software, and computer systems.
• Assist in maintaining IT inventory for all IT assets within the organization and conducting regular preventive maintenance on all IT assets and logging the same.
• Preparing regular reports on IT support issues, maintenance logs, and any other relevant report that may be asked by the supervisor.
• Recommend, schedule, and perform PC, hardware, and peripheral equipment improvements, upgrades, maintenance, and repairs.
• Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.
• Monitoring network, firewall, and computer systems to ensure 99.9% uptime, security & improved performance.
• Provide user support in setting up & conducting end user training for all relevant IT platforms.
• Any other duties as assigned by the supervisor.

Skills and Experience
• Bachelor’s Degree in Computer Science, Information Technology, or IT-related field.
• A minimum of 2 years in a fast-paced IT support environment.

Work Hours: 8

Experience in Months: 24

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified candidates should forward their CV to: recruitment.kenya@burnmfg.com using the position as subject of email.

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