Summary
Date Posted: Tuesday, October 26, 2021 , Base Salary: Not Disclosed

JOB DETAILS:
Housekeeper
REF: EASA/ADM/12/21 - (1 POST)
Department: Administration
Reports To: Assistant Registrar, Administration
Job Purpose
To ensure timely provision of hostel facilities to the EASA hostel users

Scope of work / duties / responsibilities
1. Overseeing daily operations of the Hostel in keeping with the EASA’s business strategy to ensure that the school maximizes profits from the hostel.
2. Ensuring that the hostel facilities are clean, well maintained and attractive to clients;
3. Assisting with general conference preparation, which includes preparation of rooms, inspecting residence halls, preparation of information packets and
4. inventory conference supplies and keys;
5. Liaising with relevant departments such as procurement, ICT for provision of services to the hostel clients;
6. Performing daily customer service operations such as handling guest check-in and check-out, explaining procedures, giving directions, and reporting specific needs/concerns of guests;
7. Maintaining proper records of the hostel clients in line with the best industry practices;
8. Monitoring the client experience, obtaining feedback and taking corrective action
9. Coordinating water production and laundry services.
10. Performing any other duties as may be assigned by the Assistant Registrar, Administration.

Qualifications
1. A bachelor’s degree in Hospitality Management or equivalent qualifications from a recognized institution.
2. Training in supervisory skills.
3. Valid certificate of Health for food handlers
4. Certificate in food safety/HACCP from a recognized institution.
5. A member of Hostel Professionals Kenya (AHPK) or related professional bodies.

Experience
At least four (4) years working experience in hospitality services, two (2) of which must be at a supervisory level in housekeeping.
Knowledge and skills
1. People and self-management skills
2. Be helpful, friendly, and willing to assist conference guests in any way possible.
3. Supervisory skills
4. Good organizational and report writing skills.
5. Good interpersonal and communication skills.
6. Proficiency in computer operations.

Education Requirement: No Requirements

Job Experience: No Requirements

Work Hours: 8 48 Bachelor Degree

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Job application procedure
Interested candidates are required to submit their application letters quoting the job reference no. on the envelope and application letter, attaching copies of certificates, testimonials and a detailed CV with full contact details of three professional referees to the address below. The applications should be received not later than 9th November 2021. Details of the job specifications can be obtained from the KCAA website at www.kcaa.or.ke 
The Kenya Civil Aviation Authority is an equal opportunity employer. Female candidates and persons with disabilities (PWDs) are encouraged to apply. Note, persons with disabilities are required to attach a copy of valid NCPWD membership card.
The Director General
Kenya Civil Aviation Authority Aviation House - JKIA
P. O. Box 30163 – 00100
NAIROBI

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