Guest Service Officer job at Plaza Premium Group
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829 Days Ago
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Vacancy title:
Guest Service Officer

[ Type: FULL TIME , Industry: Transportation, Distribution, and Logistics , Category: Restaurant & Hospitality ]

Jobs at:

Plaza Premium Group

Deadline of this Job:
01 September 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Wednesday, August 17, 2022 , Base Salary: Not Disclosed

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Learn more about Plaza Premium Group
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JOB DETAILS:
Job Responsibilities:
Handle check in procedure and follow admission instruction
• Greet, receive and bid farewell guests at Entrance and Reception
• Assist guests with their internet access requirements, baggage arrangement, shower and nap room booking
• Carry out regular checks of all areas of the Lounge.
• Assist to promote various services and facilities of our airport lounges to customers, ensure able to deals with guest requests and complaints promptly and effectively
• Take care of lost and found items and the related documentation.
• Handle confidential information, including guest records, with a high degree of integrity.
• Responsible for answering the telephone line and taking appropriate immediate action.
• Maintain accurate records including cash flows and receipts.
• To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system.
• To undertake other jobs assigned by supervisor from time to time.

Job Requirements:
• Form 5 or above
• Relevant experiences in hotel or catering is an advantage
• Outgoing, presentable with good interpersonal and communication skills
• Good command of spoken and written English
• Able to work independently and under pressure
• Shift duties are required
• Work location : Airport

Job Experience: No Requirements

Work Hours: 8


Level of Education:
High School

Job application procedure
• Interested and qualified? Click here to apply

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QUICK ALERT SUBSCRIPTION

Job Info
Job Category: Security, Homeland Security jobs in Kenya
Job Type: Full-time
Deadline of this Job: 01 September 2022
Duty Station: Nairobi
Posted: 17-08-2022
No of Jobs: 1
Start Publishing: 17-08-2022
Stop Publishing (Put date of 2030): 17-08-2065
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