Summary
Date Posted: Wednesday, September 21, 2022 , Base Salary: Not Disclosed

JOB DETAILS:
Franchise Officer

This role will be responsible for the supervision, training , communication and providing support to the franchisee’s on a day to day basis, including actual field visits.

Responsibilities are as follows:-
• Meet sales and margin target for each franchise shop.
• Manage atleast 16 franchise shops.
• Ensure each franchise shop is compliant to Mwingi policies and procedures
• Ensure the franchisee is conducting spot checks ever day.
• Ensure the franchisee is sending cash for the previous day sales in full, every day.
• Follow up with finance department to ensure all cash is banked and reconciled per franchise shop
• Support the franchisee in sales management and training.
• Support the franchisee in product display, merchandising and promotions.
• Support in continuous price and product mix review per franchise shop.
• In liason with the franchise, seek feedback on areas of improvement on a continuous basis.
• Find the root cause and escalate any non-compliant franchisee’s to franchise manager.
• Act as first point of contact to franchisee, have an open door communication policy, ensure all franchisee’s are well motivated and their grievances handled on a fairly and timely manner through the HR Department.
• Perform field visits as needed.
• Any other duty as requested by management.

Qualifications of a franchise officer.
• Must have a Degree in business related studies.
• Must have at least three years experience in sales and shop management background.
• Excellent time management skills
• Good report writing skills
• Computer literate
• Entreprenuerial skills
• Good communication skills and fluency in English and Swahili
• Proper financial management skills
• Good shop layout skills
• Proper negotiation skills
• Be willing to work for a start up, ability to run a business on lean costs
• Open to interact with the base of the pyramid (BOP) communities in the last mile rural areas


Work Hours: 8

Experience in Months: 36

Level of Education: Bachelor Degree

Job application procedure

Interested and qualified candidates should forward their CV to: jobs@mwingi.africa  using the position as subject of email.


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