Summary
Date Posted: Tuesday, December 06, 2022 , Base Salary: Not Disclosed

JOB DETAILS:

Qualifications
• Must have a Bachelor’s degree or equivalent
• Excellent English written and oral communication skills
• Portuguese written and oral skill is a Must
• Exceptional organizational and time-management focus
• Independently responds to inquiries, grievances, complaints or appeals ranging from routine to moderate complexity.
• 1+ years of customer service experience analyzing and solving customer problems required; call center experience a PLUS
• Ability to perform in a high volume, fast paced call center environment
• Proven ability to work independently as well as a productive member of a team
• Intermediate proficiency in Microsoft Office Suite; high level capacity to multitask independently and on a computer
• Knowledge of Medical Terminology a PLUS

Conditions/Requirements:
• Work in 24 x 7 rotation shifts.
• 5 days a week.
• In split shifts (some hours in the morning and remaining hours in the afternoon or evening) and Public Holidays


Work Hours: 8

Experience in Months: 12

Level of Education: Bachelor Degree

Job application procedure

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