Content Agent job at Human Capital Synergies Africa Ltd
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744 Days Ago
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Vacancy title:
Content Agent

[ Type: FULL TIME , Industry: Consulting , Category: Customer Service ]

Jobs at:

Human Capital Synergies Africa Ltd

Deadline of this Job:
21 November 2022  

Duty Station:
Within Kenya , Nairobi , East Africa

Summary
Date Posted: Tuesday, November 08, 2022 , Base Salary: Not Disclosed

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JOB DETAILS:
Content Agent

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit a Content Agent. He/she will be responsible for assisting current and new clients in activations and upgrades.

Key Responsibilities
• Checking mails for new activation assignments.
• Working on completing the content for the activations assigned (store and menu creation)
• In case of no new activations, content improvement check is done (checking the menus of already implemented stores to align everything to current standards)
• Extra content related tasks that may arise from Finance, Commercial, Sales departments for improvements or corrections.
• Checking if there’s any priority in terms of on-boarding
• Checking and calling one by one all the “suitable” partners and training the partners on how to operate their stores.
• Giving support to partners with on-boarding issues (device not working, they have issues/questions with webapp, credentials not working etc.) reported on all internal channels and customer
• Research industry-related topics
• Create and distribute marketing copy to advertise our company and products
• Identify customers’ needs and recommend new topics

Requirements
• Diploma Certificate in marketing, or a similar field.
• At least 1 years of related experience
• Excellent organizational and time management skills.
• Strong listening and communication skills.
• The capacity to work independently and collaboratively.
• Ability to work efficiently without compromising quality or accuracy.


Work Hours: 8


Experience in Months: 12

Level of Education:
Postgraduate Degree

Job application procedure

Interested and qualified candidates should forward their CV to: jobs1@hcsafrica.com  using the position on the Subject line- with your preferred location. Candidates MUST indicate their Current and Expected salaries.


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Job Info
Job Category: Customer Service jobs in Kenya
Job Type: Full-time
Deadline of this Job: 21 November 2022
Duty Station: Nairobi
Posted: 09-11-2022
No of Jobs: 1
Start Publishing: 09-11-2022
Stop Publishing (Put date of 2030): 09-11-2066
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